KONICA MINOLTA

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    How Vulnerable Is Your Business?

    , Vice President, Marketing, All Covered IT Services from Konica Minolta

    Customers, regardless of size or vertical industry, continuously tell us that security remains a top concern. It’s easy to see why when the news is filled with data breach stories regarding Kmart, Target, Dropbox, NATO, JP Morgan Chase, the Montana Department of Public Health and Human Services and St. Joseph Health System (just to name a few).

    No business or organization is immune. Cyber security has become such a big concern that the Department of Homeland Security has declared October National Cyber Security Awareness Month.

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    Cloud, Security, Solutions, Strategy

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    Cancer Awareness: It’s personal

    , President and Chief Operating Officer

    “You have cancer.”

    Those three words create a maelstrom of emotions. I know. I was diagnosed with kidney cancer in 2009.

    Think PinkThanks to a conversation with Michael Leonczyk, who was Konica Minolta’s Chief Financial Officer at the time, I knew that my back pain and other symptoms needed immediate attention, despite the fact that I was getting on a plane in the morning for a family golf vacation. Michael had been battling kidney cancer for three months when I walked in to that Las Vegas emergency room. Doctors would remove my left kidney and a malignant tumor the size of a fist.

    Kidney cancer is a pass/fail disease. Caught early enough, it has a 97 percent cure rate. I was lucky. And, this past June, I marked five years of being cancer free. Mike was not lucky. He lost his battle after my diagnosis.

    Not a day goes by that I don’t thank him for that conversation back in 2009. I have a different perspective on the world. Having cancer changes what’s important.

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    Corporate Citizenship, Leadership

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    At a media event this summer, Konica Minolta executives unveiled our “Blueprint for the Future,” which focuses on delivering more value to the customer. While the Blueprint emphasizes our transformation from a hardware company to a solutions and services company, it also highlights a fundamental change in the company’s DNA from being an expert on the product to an expert on the customer. In order for our customers to see us as experts, we continuously need to listen to and understand their business challenges and needs.

    Konica Minolta’s customer-first approach is exemplified by the way that our product development team incorporates customer feedback into new product releases. Last week, we released a new version of our automated workflow software application, Dispatcher Phoenix 4.2. All the new features are a direct result of customer feedback.

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    Customer Experience, Solutions, Technology

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    Delivering Value to Graphic Communications

    , Vice President, Solutions and Product Planning

    I am often asked, “Can Konica Minolta claim market leadership in the production space?” While the analysts might still be deciding who the leaders are, I believe the facts are in our favor. The success of the bizhub PRESS C8000 propelled us to a leadership position in the mid-market production print segment and our product road map will help expand that into the upmarket segments. Our growing solution portfolio sets us apart by helping commercial printers drive efficiencies and expand business opportunities. As proof, we are the ONLY equipment manufacturer that is gaining in market share and in gross revenue. I believe we are leaders in this space and GRAPH EXPO 14 is the perfect time to demonstrate it.

    As we prepare for the biggest graphics communication trade show of the year, it’s the perfect time to showcase the value Konica Minolta’s EnvisionIT Production portfolio provides customers.

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    Customer Experience, Solutions, Strategy, Technology

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    STEM Education and the Future of Innovation

    , Vice President, Strategic Business Development

    Girl and microscopeThis past summer, my 12-year-old daughter attended the Beuhler Challenger & Science Center Rocket Girls Science and Astronomy Camp. It was a week-long day camp focusing on encouraging girls to use science, math and technology to shape their futures. They built and launched rockets and learned about astronomy and women in aviation. Especially touching to me was the session about Sally Ride, the first female in space, who was also a professor of physics at the University of California, San Diego, my alma mater. My daughter came home daily with new facts, excited to share her learnings, and reciting the names of the planets and facts about our solar system at every opportunity. Fueling passion for science, technology, engineering and math, often referred to as STEM, during childhood is extremely important to our nation’s students and our future as a global leader. (more…)

    Leadership, Strategy, Technology

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    4 Ways to Increase Profit for In-Plant Printing

    , Senior Vice President, U.S. Direct Sales

    In-plant managers often talk about the challenge of outsourcing print orders. Even when their printing resources are in-house, companies still outsource. There are many reasons for this, such as limited in-house capabilities, color quality and consistency, volume or media requirements. In some cases, the reason is due to the perception of the in-plant and the lack of understanding among organizational departments about what services the in-plant print department actually offers.

    Overcoming these challenges is key to any in-plant’s success and can turn it from a cost center into a profit center. Here are four tips from some of the most successful in-house printing departments: (more…)

    Strategy, Technology

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    We Have Seen the Future and It Is Interns

    , Senior Vice President, Marketing

    internsThis summer, 52 bright and energetic young adults got a taste of corporate America interning at Konica Minolta offices around the country.

    Their roles were varied: sales, marketing, customer service, systems engineering and IT. All came ready to work, rolling up their sleeves and jumping right in to their respective departments. We believe the internship program was a huge success, not just for the students who got to experience various aspects of our company and corporate life, but also for us. (more…)

    Leadership, Marketing, Strategy

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    SharkSince it’s Shark Week, I thought it only fitting to talk about the sharks in our own organization.

    For fiscal year 2013, there were 313 Direct Channel employees whose superior achievements and talent drove them to be our top performers and earned them a place in Konica Minolta’s President’s Club. We celebrated their achievements in July at the Hyatt Lake Tahoe, surrounded by mountains, forests, and a pristine lake.

    Because of their dedication, President’s Club members set the bar high, not only for themselves but for everyone around them. Just like in pro sports, top performers encourage colleagues to push themselves harder to create that winning team. (more…)

    Strategy

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    Konica Minolta Food for Thought: Childhood Hunger Relief

    , Vice President, Strategic Business Development

    Hunger in the United States is on the rise, with studies proving that one in six Americans face hunger. What’s more important to consider is that hunger doesn’t only exist in the home, it is often brought to school, and this can deeply affect a child’s learning capabilities. In fact, three in five elementary and middle- school teachers say that they see children come to school hungry.

    While more than 20 million students receive a free or reduced-price lunch on an average school day fewer than half of these students are provided the same bargain for breakfast, which is known to be the most important meal of the day. Teachers claim that having a nutritious breakfast increases concentration, leads to better academic performance and encourages good behavior in the classroom. (more…)

    Corporate Citizenship

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    Going Above and Beyond for Customer Service Excellence

    , Senior Vice President, Business Intelligence Services

    I travel on a very-frequent basis to support Konica Minolta. I am a road warrior by definition and have all the credentials to prove it: Global Status on United Airlines and Platinum Elite with Marriott.   In order to achieve and maintain this status level, I travel anywhere between 150-200K miles per year with United Airlines and stay 75+ nights with Marriott. But this has nothing and everything to do with this article! (more…)

    Customer Experience

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