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  • acutecareprovidersIn 2013, a covered entity reported to the U.S. Department of Health and Human Services Office for Civil Rights  that one of its workstations was infected with a malware program. This resulted in the impermissible disclosure of 1,670 individuals’ electronic protected health information. The ePHI included names, addresses, Social Security numbers, dates of birth, health insurance information, diagnoses and procedure codes.

    The covered entity, a hospital in the Northeast, determined that the malware was a generic remote access Trojan that infiltrated their system, providing impermissible access to ePHI, because the organization did not have a firewall in place.

    This is a common, basic lapse in compliance of covered entities. So, let’s examine the HIPAA settlement related to this organization. to better understand how you can improve your HIPAA compliance program. (more…)

    From the Experts, Security, Solutions

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    giving-tuesday-11-29Everyone has the power to make the world a better place.

    This concept is the cornerstone of the growing social movement #GivingTuesday, which takes place today, November 29. #GivingTuesday is a global day of giving fueled by the power of social media and partnership. The idea is simple: in the midst of consumer-driven events like Black Friday and Cyber Monday, #GivingTuesday encourages people to come together and celebrate acts of generosity and kindness, no matter how large or how small.

    As a movement, #GivingTuesday doesn’t actually accept donations. It aims to connect donors with non-profits and spread the general spirit of giving. There are so many reasons to give, especially around the holidays. Our world is facing serious challenges, including poverty and food shortages. There are people in need in almost every community.

    Giving doesn’t need to cost money and can fit into your busy schedule. Everyone has something to give, whether it’s helping a child with their homework, lending a hand to an elderly neighbor or buying a coffee for the person in line behind you at Starbucks. If everyone contributed one act of kindness this #GivingTuesday, imagine how many people would have a better day! (more…)

    Corporate Citizenship, Thought Leaders

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    image_cxCustomers are smarter than ever.  Advancing technology has put more and more information at their fingertips and they know what they want!

    It is Konica Minolta’s mission to give them what they want and more. Our pledge goes beyond delivering the best products in the industry. Our pledge is also to deliver the best customer experience in the industry.

    To that end, we believe that our relationship with each customer starts long before they buy our products. Our relationship starts with each interaction that a person has with us. Whether online, on the phone or in person, we want that experience to be successful. Our goal is to support the business needs of each potential customer and surpass their expectations.

    Then, our relationship doesn’t stop when the products and services are delivered and installed. We want to earn customer loyalty every step of the journey by providing a world-class experience.

    (more…)

    Customer Experience, From Our Experts

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    Welcome to The National Education Association’s (NEA) 95th annual “American Education Week” which is an opportunity to celebrate public education and honor individuals who are making a difference in ensuring every child receives a quality education. The teachers, teachers’ aides, administrators, etc. But as Konica Minolta’s national solutions manager for the education and government markets, and as a New York University adjunct professor, I’m privy to the lesser-known administrators and companies who make a difference in school districts behind the scenes – the unsung heroes – and I want to take this opportunity to honor them. (more…)

    Content Management, From Our Experts, Solutions, Strategy, Technology

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    cyber-securityGartner estimates about 6.4 billion Internet of Things (IoT) devices today, such as DVRs, surveillance cameras, and many others, all connected to the Web and all with Internet (IP) addresses. By 2020, it is expected that the number of Web-connected devices will increase to 20.8 billion.

    So, why are these numbers relevant to healthcare cyber-security?

    An IoT fact is that these devices were not designed or developed with security at their core. Further, these devices are typically not configured securely.

    IoT = Internet of Threats!

    The focus of this article is to walk through the security challenges associated with IoT devices, which are proliferating healthcare entities. We will examine four key steps that a health-care entity should take to be better positioned to address this area of emerging cyber-risk.

    Why the IoT-driven Internet Wobble on October 21 Matters in 2017 (more…)

    From the Experts, Security

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    Konica Minolta Achieves Gold EPEAT Ratings

    , Vice President, Government Sales and Marketing

    epeat-logoEveryone sees articles or news headlines referring to environmental issues. In some cases, they have to do with new standards needed for an industry and, in other cases, concerns about the long-term effects that can impact the environment.

    With all these conversations taking place, it makes me proud to work for a company like Konica Minolta that prides itself on creating new value in order to champion environmental protection and contribute solutions for many challenges facing our global society.

    Nowhere is our commitment more supported than with the Electronic Product Environmental Assessment Tool (EPEAT), a voluntary standard for product ratings.

    (more…)

    Corporate Citizenship, From Our Experts, Sustainability

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    Going Paperless: ECM Solutions for SMBs

    , Director, Enterprise Content Management

    screen_shot_2016-10-14_at_1-36-35_pm-1When you think of paperless Enterprise Content Management (ECM) solutions, you may automatically picture a huge organization with crazy amounts of paper and information. While this scenario is true and ECM solutions do handle those big paper problems well, there also are powerful solutions for small to medium businesses (SMB).

    The thought of going paperless can seem like an overwhelming task for the SMB sector. You may think that you don’t have enough paper documents or information to need an ECM solution. Or, you may struggle with information overload and massive amounts of paper. Small to mid-size businesses have their challenges, too, when it comes to managing their business information.

    It’s all about setting your business up for success and enabling future growth. Setting the infrastructure in place while your business is smaller will increase the workflow and efficiency of how it operates and will end up lowering your costs and improving your bottom line.

    (more…)

    Content Management, From Our Experts, Solutions

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    Each October, as fall foliage offers brilliant displays of reds and yellows, people around the world come together to turn the world pink. Consumer products change their labels to shades of pink and professional football teams wear pink gloves and socks and incorporate the pink ribbon on their helmets to raise funds and show support for Breast Cancer Awareness Month.

    (more…)

    Corporate Citizenship, From Our Experts

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    ‘Get On The Bus’ for Total Value Proposition

    , Vice President, Solutions and Product Planning

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    Creating a differentiated value in graphic communications is not easy. Anyone can find a partner with the latest technology, solving the latest problems and, of course, all promising savings and revenue for customers.

    (more…)

    Content Management, From Our Experts, Solutions, Strategy, Technology

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    dp-web

    One size doesn’t fit all. I think that’s something that everyone can agree upon. And that becomes really apparent in the business world where companies operate based on scale, with their resources, strategies and requirements varying depending on size. The needs of a small firm will always be very different from that of a large business. I saw that firsthand when I worked for a major international business company with hundreds of thousands of employees and then moved to a privately-owned engineering firm that employed 30 people. Those two experiences couldn’t have been more dissimilar for me. I went from being in a department of 80 to being the only person on staff responsible for all getting accomplished! (more…)

    Content Management, From Our Experts, Solutions, Technology

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