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  • How ECM Will Evolve in 2017

    , Director, Enterprise Content Management

    Blog-ECM1_resized

    As I sit here to write this post, I’ve pulled up my favorite Jazz station from the Amazon Prime App on my laptop and I hear Frank Sinatra’s, “The Best is Yet to Come” – a favorite.

    The best is yet to come, and won’t that be fine
    You think you’ve seen the sun, but you ain’t seen it shine

    These lyrics resonate with me as I formulate my predictions for Enterprise Content Management (ECM) for 2017. We’ve had a great year in 2016 providing ECM solutions and services to our customers.  But, in 2017, we expect to bring greater growth and expansion for customers, employees and the industry. (more…)

    Cloud, Content Management, From Our Experts, Solutions, Strategy, Technology

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    How ECM Can Help Accomplish Digital Transformation

    , Director, Enterprise Content Management

    ecm_dtThe world is changing and so is the way we all work. Businesses today are challenged to find new ways to streamline processes and enhance experiences for both staff and customers. Competitive pressures mean businesses must become more efficient, agile and responsive and, at the same time, ensure compliance with standards for governance and security.

    As Charles Darwin said, “It is not the strongest of the species nor the most intelligent that survives. It is the one that is the most adaptable to change.” This quote can be transferred to companies as well, which means that companies are successful if they adapt to their constantly changing circumstances: New customer requirements (both internal and external), changing market situations or new regulatory standards which might have an impact on the company and its organization.

    Gartner defines digital transformation as “the dynamic orchestration of human, machine and information resource interaction to deliver optimal business outcomes in a strategic and prioritized manner.” True transformation is about doing things differently, NOT about doing different things. Organizations that pursue this avenue tend to be organizations that are constantly looking at their business and looking at ways to stay ahead of the competition.  They think outside of the box to disrupt the rules of the game. (more…)

    Content Management, From Our Experts, Solutions

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    Going Paperless: ECM Solutions for SMBs

    , Director, Enterprise Content Management

    screen_shot_2016-10-14_at_1-36-35_pm-1When you think of paperless Enterprise Content Management (ECM) solutions, you may automatically picture a huge organization with crazy amounts of paper and information. While this scenario is true and ECM solutions do handle those big paper problems well, there also are powerful solutions for small to medium businesses (SMB).

    The thought of going paperless can seem like an overwhelming task for the SMB sector. You may think that you don’t have enough paper documents or information to need an ECM solution. Or, you may struggle with information overload and massive amounts of paper. Small to mid-size businesses have their challenges, too, when it comes to managing their business information.

    It’s all about setting your business up for success and enabling future growth. Setting the infrastructure in place while your business is smaller will increase the workflow and efficiency of how it operates and will end up lowering your costs and improving your bottom line.

    (more…)

    Content Management, From Our Experts, Solutions

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    How ECM Keeps Data Secure

    , Director, Enterprise Content Management

    PrintThere’s no doubt about it. Every company, no matter what size or type, has massive amounts of data and sensitive information that must be kept secure and accessible only to those who need it. There are solutions and best practices you can have in place that will ensure all of your information remains safe. Having a lack of technology and protocols to organize and protect your data is a good way to set yourself up for data security issues.

    The challenge is huge.  The answer is clear: enterprise content management (ECM).

    Data security doesn’t only have to do with information being stolen or hacked; it involves knowing where your data is located and being able to access it when needed. This is especially true when information is stored and filed on paper. The frequency of documents being misfiled and lost are higher than most people want to believe — and very costly. On average, between 2 percent and 5 percent of an organization’s files are lost or misfiled on any given day.

    Now add to this compliance regulations and audits. With the increasing levels of compliance regulations and required audits, both internal and external, keeping track of necessary documents is more important than ever. This is difficult with a system heavy on hard-copy data. Paper-heavy businesses run the risk of being compromised or losing data that could result in lawsuits and other negative repercussions.

    To combat these concerns, business executives have begun to implement firewalls and disaster recovery plans to ward off outside attacks on their data.

    Having a strategy in place is the crucial key to your protection. The bloodline of your organization is your data and that is not something you can risk.

    (more…)

    Content Management, From Our Experts, Security, Solutions

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    How ECM Simplifies Company Security

    , Director, Enterprise Content Management

    Image1_216x250_ACsecurity

    I can remember the day that I got a house key from my father.  This was so exciting – since I was now responsible enough to come and go without an adult at home. (And I was responsible enough not to lose the key.)

    For my parents, giving me that key was not only a responsibility issue, but a security issue.  Security was a hot topic at the AIIM (Association Information and Image Management) 2016 conference that we recently attended.  That’s not a surprise, since one of the business concerns that we always have to overcome when selling enterprise content management to a customer is overcoming risks: security of the data.

    At AIIM, speaker Mark Brousseau, president of Brousseau and Associates, tackled the security topic asking the simple question:  Think Your Scanned Images Are Safe? Think Again.

    (more…)

    Content Management, From Our Experts

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