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Konica Minolta Blog

Konica Minolta's blog provides valuable insights from executives and key contributors focusing on IT and cloud services, information management, and enterprise content solutions for your industry and practice. Our unique mix of innovation and expertise provides our readers with technology solutions to help their business run more efficiently. Check back often for updates on timely industry news commentary or subscribe to our RSS feed.  

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  • Konica Minolta Puts Universal Accessibility at the Forefront

    , Senior Vice President, Business Intelligence Services and Product Planning

    Imagine you walk up to the multifunction printer in your office, put your documents into the document feeder and hit the “Scan” and then the “Start” buttons. You then remove your original documents and head back to your desk.

    Mission accomplished. An easy task, if you are able bodied. But for the millions of workers across the country and the world who have physical handicaps or special needs, performing the basic tasks of their job, like printing, can be difficult. At Konica Minolta, every worker having the ability to do their job, regardless of physical ability, is a critical concern.

    That’s why Konica Minolta builds user accessibility into every product we create. From vision to product launch, we develop our products from the ground up with universal design in mind. This means accessibility for anyone, regardless of age, gender, stature or special need. This also means usability and that our products are comfortable to use and intuitive to operate.

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    Technology, Thought Leaders

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    Workplace of the Future™ Webinar: How Technology is Helping Companies Reshape the Employee Experience

    , Senior Vice President, Business Intelligence Services and Product Planning

    The workplace is evolving, and work and life are becoming more integrated. To stay competitive, organizations around the world are investing in the employee experience to attract and retain top talent.

    But what exactly is the employee experience and how do companies adapt? We recently tapped into Future of Work authority and best-selling author Jacob Morgan to get some insight.

    According to Morgan, a simple explanation of employee experience is that it’s the difference between a workforce who has to show up, and one who wants to show up. This doesn’t necessarily involve fancy perks; instead, Morgan describes it as a combination of three unique environments that focus on:

    • The culture the company creates
    • The physical work environment (the workspace) and very importantly
    • Technology, or the tools that are available to employees in order to do their jobs.

    “Technology is the central nervous system of an organization,” says Morgan. “It connects everyone and everything.”

    Based on research from his upcoming book, The Employee Experience Advantage (March 2017) he expanded on the role that technology plays in employee experience in a webinar we presented as part of our Workplace of the Future initiative.  He summarizes the factors that organizations need to consider when vetting technologies with the “ACE” formula:

    • Available to everyone: New technologies and tools should be available to all employees who want to use them.
    • Consumer-grade: It should be so beautiful, easy and valuable that employees would consider using something like it in their personal lives.
    • Employee needs vs. business objectives: It’s easy to get caught up in the business needs the technology meets while ignoring how they will be utilized.  It’s important to understand how the employees will actually be able to use the tools.

     

    “It’s important to think of your organization more like a lab, and less like a factory,” says Morgan. “It’s especially important when we’re thinking about technology.”

    Learn more about the trends that are reshaping the Future of Work, and the role of technology in the Employee Experience by watching the replay here:

    Solutions, Strategy, Technology, Thought Leaders

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    Welcome to the Workplace of the Future™

    , Senior Vice President, Business Intelligence Services and Product Planning

    workplace-of-future_resized

    Work is not where you are. Work is what you get done. We firmly believe that at Konica Minolta. And the statistics back us up. By the year 2020:

    • There will be 5 billion more people online. That means even more people connected to a device.
    • There will be 25 billion more connected devices in the world. Those billions of people will be able to make better decisions because data will be more readily available.
    • More than one-third of our global workforce will be freelancers. These workers will not have the same needs for office space but will need enhanced connectivity.

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    From Our Experts, Leadership, Solutions, Strategy, Technology, Thought Leaders

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    EcoVision 2050: Our Planet Needs Us

    , Senior Vice President, Business Intelligence Services and Product Planning

     

    The Earth gives us everything: food, shelter, water. Life.

    And what do we give it in return? Year after year, we pollute our land and our oceans. We decimate our forests. We emit greenhouse gases.

    But the future isn’t so dire. With just a little effort from each of us, we can help our planet.

    We can recycle. We can reduce our carbon footprint. We can develop green technology. At Konica Minolta, preserving our planet is part of our business. It is also part of our philosophy: Creating new value for our customers and our society. To create this value, we have a long-term environmental action plan. Called Eco Vision 2050, it guides us to achieve our corporate citizenship goals and fulfill our responsibility as a global corporation.

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    Corporate Citizenship, Leadership, Sustainability, Thought Leaders

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    Our Redesigned Website: Talking Directly to the Customer

    , Senior Vice President, Business Intelligence Services and Product Planning

    home pageOur redesigned website personifies everything that we at Konica Minolta are doing for our customers.

    It welcomes visitors with bold, bright colors, a clean design and simplified layout and uses a more intuitive user interface that speaks directly to four of our primary customer segments via new persona pages — something we haven’t offered before.

    By focusing the website on buyer personas, we are able to develop content and design elements that speak to business owners, office professionals, IT professionals and graphic professionals. Each segment is able to self-identify and choose content specific to their needs.

    The site’s refreshed and simplified look and enhanced content is improved and optimized for mobile and smart devices for greater reach and a more-engaging user experience.

    You’ll find that it highlights content focused on Enterprise Content Management (ECM), Document Management and Automated Workflow solutions for our four primary segments — Legal, Healthcare, Education, Government and Finance — again, speaking directly to customers and prospects in those vertical markets.

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    Customer Experience, Thought Leaders

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    Capturing the ‘Millennial Factor’

    , Senior Vice President, Business Intelligence Services and Product Planning

    Interns

    This past summer, 27 interns brought their energy, enthusiasm, fresh perspective and technological savvy to our offices around the U.S. We got the chance to showcase our company to them. But, we wondered, what did they get from us? What are they are looking for from a future employer?

    It’s important to know their answers. After all, they are a part of the Millennial Generation (young adults born between 1980 and 2000). There has been much ado about Millennials and what makes them tick. First of all, there are a whole lot of them; they make up more than 25% of the population. Second, they are confident and not afraid to take risks. In fact, two out of three have plans to start their own businesses. Third, they grew up in the digital economy, always looking for new options, and as a result are extremely sophisticated, informed consumers who often aren’t reached through traditional methods.

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    Leadership, Thought Leaders

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    Being the leader means pushing the envelope

    , Senior Vice President, Business Intelligence Services and Product Planning

    No 10

    Recently, I had the opportunity to spend time with a few of our dealers and direct customers at the six-hour Tudor sports car championship race at the historic Watkins Glen Track in upstate New York.

    The No. 10 Konica Minolta Wayne Taylor Racing Corvette Daytona Prototype led a race-high 55 of 160 laps in the Six Hours of the Glen. The driving of Ricky Taylor, Jordan Taylor and Max Angelelli was brilliant, despite a variety of challenging weather.

    The racing team itself is quite similar to our business in that culture, teamwork and strategy are the key elements of their success. Meticulous planning, practice and preparation are required for every race. Engineers, drivers and mechanics all work to create the best strategy based on their knowledge of the track, classes of cars running and competitive drivers. Very similar to how we look at markets, customers and competitors as we build our business plans.

    As preparation and planning are critical to success in any venture, so is the understanding that there is a need to adapt to changing conditions. The car was not quite the fastest at the Glen, so we had to leverage our drivers’ skills, our extremely fast pit crew and fuel management. As the rain returned, Jordan Taylor stayed on the track on slick tires when all other teams pitted to change to rain tires. His ability to turn good lap times allowed us to build a substantial lead. Ricky Taylor then took over when we pitted to change to rain tires, maintaining a 25-second lead. Just as we expand our business domain into areas like IT services and ECM to differentiate ourselves from our competitors.

    Track conditions continued to deteriorate and a full course yellow was called. This means that a pace car is in front of the leaders to control the speed. No one is allowed to pass under a yellow, but they can move up to the car in front, so we lost our advantage. This was followed by a full course red, sending everyone to the pits.

    After a restart, Ricky was brilliant in keeping the lead and was extending it. But then, on Turn 10, the car broke loose and hit the tire wall, effectively ending our day.

    You may ask how this relates to our business. Why didn’t the team just sit on the lead? To me, it’s simple. The team would not be in the lead if they were complacent. They had to continue to work and be aggressive to stay ahead.

    The same is true for us. We have been very successful over the past several years. But we cannot be complacent. We are transforming our business plus our industry is transforming. Both competitor actions and external market conditions present risk to us every day. We must continue to evolve and come up with new ways to improve and grow our business. We can never take our success for granted.

    In the case of the Watkins Glen race, we didn’t get the result we wanted. But we would not have been in a position to succeed if we were complacent. More often than not, our speed and ability to adapt to change will bring a successful result.

    We win as a team. If we do not, we learn and grow as a team. Our curiosity, passion and willingness to embrace new ideas are the key to our future success. We may not win all of the time, but our passion and motivation ensure that we will most of the time.

    Leadership, Strategy, Thought Leaders

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    Sports marketing builds relationships

    , Senior Vice President, Business Intelligence Services and Product Planning
    Spieth
    Jordan Spieth hits his tee shot on the 12th hole during the final round of The Masters golf tournament at Augusta National Golf Club. Credit: Rob Schumacher/Rob Schumacher-USA TODAY Sports

    History was made over the weekend at the 2015 Masters as Jordan Spieth became the second-youngest player to wear the green jacket, behind only Tiger Woods’ effort in 1997. The 21-year-old set several records during his command of the PGA tournament. He became only the fifth person to lead the Masters from start to finish. His 28th birdie on the 15th hole made him the first player to reach 19-under-par at Augusta. His halfway total of 14-under-par broke a 39-year-old record and his 16-under for 54 holes was also a course record. This kid’s extraordinary accomplishments caught the eye of the country and the world.

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    Leadership, Marketing, Thought Leaders

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    Inventing greener ways to help the planet

    , Senior Vice President, Business Intelligence Services and Product Planning

    solar 72

    As Daylight Savings Time comes to an end this weekend, you’re probably lamenting the shorter days and the requisite clock-changing ritual. And you’re probably wondering why we still have to deal with it.

    Daylight Savings Time first appeared in the US in the mid 1900s and was standardized in the 1960s as a way to help reduce energy usage during the early evening hours, when everyone was home and the most energy was consumed.

    A lot has changed since the 1960s. Today, with growing concerns about climate change, extreme weather and depleted natural resources, the world is always looking for new ways to reduce the impact we have on the planet.

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    Corporate Citizenship, Leadership, Thought Leaders

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    We Have Seen the Future and It Is Interns

    , Senior Vice President, Business Intelligence Services and Product Planning

    internsThis summer, 52 bright and energetic young adults got a taste of corporate America interning at Konica Minolta offices around the country.

    Their roles were varied: sales, marketing, customer service, systems engineering and IT. All came ready to work, rolling up their sleeves and jumping right in to their respective departments. We believe the internship program was a huge success, not just for the students who got to experience various aspects of our company and corporate life, but also for us. (more…)

    Leadership, Marketing, Strategy, Thought Leaders

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