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  • The 4 Pillars of PROKOM

    , Marketing Manager, Production Print Solutions and Services

    It’s important to keep learning.

    I’ve been a teacher and a student all my life. It’s a passion that I’ve been fortunate to feed throughout my career, teaching at the college level at Pratt Institute and New York City College of Technology, where I was able to expand students’ portfolios in the graphic communications space.

    These were young adults just starting their careers, whether in digital printing press systems or software. But, even us older dogs can learn some new tricks. Regardless of the amount of time Prokom Conference Logo 01 largeyou’ve been in your job, it’s important to constantly learn and grow.

    That’s one of the reasons that Konica Minolta as created PROKOM, a professional community for innovation in print and digital media. PROKOM provides practical support and advice from industry experts and a platform to connect, learn and grow with like-minded people and businesses. Everyone in the graphic communications industry can join.

    PROKOM started as a vision about three years ago, when I started digging with Melissa Prew, our customer experience manager, into the results for our customer survey for our production print clients. One thing became very clear: our clients wanted us to be more than a vendor; they wanted a true partnership. They wanted technology training and business development advice.

    (more…)

    From Our Experts

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    Sharing Our bizhub MarketPlace Innovation With The World

    , Director, Solutions Engineering and Planning

    Global bizhub MarketPlace logo

    Creating an ecosystem that leverages innovative technology to meet and exceed customer expectations is always difficult, but when doing it in the global arena, it can be an insurmountable challenge.  Yet, this is a normal day in the life of Konica Minolta.  We have been a leading innovator for years, offering Business Solutions, Production Print Systems, Industrial Inkjets, Measuring Instruments, Optical Products, OLED Lighting, Performance Materials, and even Planetariums. (more…)

    Customer Experience, From Our Experts, Technology

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    How Omni Channel Marketing Services Deliver Added Value

    , Vice President, Graphic Communications & Industrial Print

    (This blog post is part 1 of a 3 part series)

    Blog-IntegratedServicesYou’ve heard of multi-channel communications, also known as omni channel marketing. In fact, Konica Minolta provides a multi-channel marketing execution platform called EngageIt XMedia. (more…)

    From Our Experts, Marketing, Solutions, Strategy

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    How ECM Will Evolve in 2017

    , Director, Enterprise Content Management

    Blog-ECM1_resized

    As I sit here to write this post, I’ve pulled up my favorite Jazz station from the Amazon Prime App on my laptop and I hear Frank Sinatra’s, “The Best is Yet to Come” – a favorite.

    The best is yet to come, and won’t that be fine
    You think you’ve seen the sun, but you ain’t seen it shine

    These lyrics resonate with me as I formulate my predictions for Enterprise Content Management (ECM) for 2017. We’ve had a great year in 2016 providing ECM solutions and services to our customers.  But, in 2017, we expect to bring greater growth and expansion for customers, employees and the industry. (more…)

    Cloud, Content Management, From Our Experts, Solutions, Strategy, Technology

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    How the Graphics Communications Buyer Landscape is Changing

    , VP, Sales Operations & Optimization, Industrial Print/Graphic Communications

    Blog-GraphicCommunication

    A recent Compu-mail blog titled “25 Direct Mail Statistics for 2016” post last year by Allison Jensen sheds light on a trend in the Graphic Communications market: The buying population is changing. While the blog regards direct mail, it indicates that who we sell to — and who our customers are selling to — has changed. (more…)

    Content Management, From Our Experts, Solutions, Strategy, Thought Leaders

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    10 Technologies Driving the Workplace of the Future™

    , Director of Integrated Marketing, All Covered

    WotF eBookWorking for a company that provides technology solutions means that it’s important for me to keep on top of technology trends. One clear way to do this is to look at current All Covered clients to see what challenges have been top of mind over the last year and to determine what services have been paramount to ongoing operations. The other valuable way is to look to industry leaders, such as Gartner.

    I recently wrote the eBook (along with some very talented people here in the Konica Minolta marketing department), 10 Technologies Driving the Workplace of the Future™, and I knew I had to streamline intelligence from these various sources in order to make this eBook both accurate and interesting. In writing it, here are some of the most interesting developments I noticed:

    Businesses want (and need) processes to be increasingly “smart.” From a simple profit standpoint, this makes total sense. Businesses want to assure that their resources – from employees to computers and servers – are being utilized efficiently. Companies also want to receive the best data they can on what is and isn’t working for them. That’s why I knew it was important to talk about both customer relationship management and business intelligence as well as digital ecosystems as technologies driving the Workplace of the Future. It’s clear that information gathering and sharing can empower a business if done properly – through solutions like robust, custom CRM solutions – as well as encouraging a connection between your products and services and your employees – allowing for smart decision-making. (more…)

    Cloud, From Our Experts, Solutions, Technology

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    Health_imageOur country’s ever-evolving healthcare landscape makes the future very unpredictable.  Changes are occurring everywhere – regulation and legislation, reimbursement, technology, medical advances, and even the way healthcare is accessed and consumed. These changes impact how healthcare is delivered, paid for and administered. As such, it is imperative that Konica Minolta take an active role in understanding the industry and provide healthcare solutions in order to help our customers prepare for a future that will look very different than it does today.  (more…)

    Content Management, From Our Experts, Marketing, Security, Solutions, Strategy, Technology

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    Print

    “Change is the only constant in life,” so said Heraclitus, the Greek philosopher, around 500 B.C. As I look toward the legal environment in 2017, that saying is alive and well thanks to the emergence of robotics, other workplace of the future solutions and artificial intelligence (AI), the next critical wave of change in law firms.

    What is different from Heraclitus’ time is the velocity at which change is occurring. Advancing law firm technology has pushed firms to move uncommonly fast to implement the changes necessary to garner the benefits that are possible for strategic growth and overall survival. The law firm of the future must address these coming influences that are re-engineering how work will be done.  What are these influences that I believe will impact the legal arena in 2017? Here are my predictions: (more…)

    Cloud, Content Management, From Our Experts, Security, Solutions, Strategy, Technology

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    education_imageWith all of the wonderful benefits attributed to technology in our lives, the one that education enjoys most, I believe, is the collaboration it brings to students and educators. As an educator myself, when I peer into my crystal ball, I’m thrilled to see greater inclusion increasing thanks to two critical components streaming into school districts and their classrooms: More advanced educational technology and the necessary funding to pay for it.

    Schools have collaborative learning technologies such as interactive whiteboards that have replaced ancient dusty chalk boards and online homework portals where students always have access to lessons and assignments – the latter being critical for students who missed a class. But there’s even more grandiose technology coming in 2017 and beyond not just because schools have to implement it to keep their classrooms as technologically current as possible, but because of decreasing costs of technological devices and more available funding. This is especially beneficial to urban school districts that previously couldn’t bring innovative technology to their students.

    Here’s the technology that I see finding greater favor in educational environments: (more…)

    From Our Experts, Solutions, Technology

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    How ECM Can Help Accomplish Digital Transformation

    , Director, Enterprise Content Management

    ecm_dtThe world is changing and so is the way we all work. Businesses today are challenged to find new ways to streamline processes and enhance experiences for both staff and customers. Competitive pressures mean businesses must become more efficient, agile and responsive and, at the same time, ensure compliance with standards for governance and security.

    As Charles Darwin said, “It is not the strongest of the species nor the most intelligent that survives. It is the one that is the most adaptable to change.” This quote can be transferred to companies as well, which means that companies are successful if they adapt to their constantly changing circumstances: New customer requirements (both internal and external), changing market situations or new regulatory standards which might have an impact on the company and its organization.

    Gartner defines digital transformation as “the dynamic orchestration of human, machine and information resource interaction to deliver optimal business outcomes in a strategic and prioritized manner.” True transformation is about doing things differently, NOT about doing different things. Organizations that pursue this avenue tend to be organizations that are constantly looking at their business and looking at ways to stay ahead of the competition.  They think outside of the box to disrupt the rules of the game. (more…)

    Content Management, From Our Experts, Solutions

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