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  • Lawyers, paralegals, and other legal professionals go to work each day to address vital issues for their clients. It’s critical that law firms use innovative and advanced solutions to maximize their practice’s productivity.

    That’s why we developed Dispatcher Phoenix Legal, our award-winning document workflow application. This legal records management system specifically designed to streamline the processing of case files, affidavits, subpoenas and other legal documents. Dispatcher Phoenix Legal helps our customers with the document-processing challenges that they face every day, driving efficiencies and allowing attorneys to focus on what they do best – the practice of law.

    Casner & Edwards, the law firm that was highlighted in a customer success story and blog, used Dispatcher Phoenix to speed their printing process. But that’s not the only way that legal professionals can take advantage of the advanced processing features of Dispatcher Phoenix to work more quickly and accurately.

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    From Our Experts, Solutions

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    Has “The Art of Listening” become a thing of the past?

    In today’s workplace, there are a tremendous amount of technological distractions. That’s evident by how much attention we get from our peers, friends or family members while engaged in a one-to-one conversation or meeting. There’s competition to be heard above the iPad, smartphone, social media sites, etc.

    I grew up in a rather large family on both my maternal and paternal sides. Around the holidays, while there were many fun times and great memories, it was hard to get a word in edgewise. Thus, by default, I developed the art of listening and strategically knew the best time to ease into a conversation. Even at a young age, I studied body language, expressions and became more of an observer, which helped me to be more perceptive and to understand the uniqueness of each relative’s behavior.

    When I came to Konica Minolta more than six years ago, our proprietary software, Dispatcher Phoenix, was being developed to include a legal solution. This is when my good listening skills kicked in, because I had to talk to our legal customers and listen carefully to their challenges to ascertain which features would be important to them. Some of these features included advanced document workflow solutions to automate document processing tasks, redaction, advanced OCR, and connectors to document management system, just to name a few.

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    Customer Experience, From Our Experts, Solutions, Technology

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    The 4 Pillars of PROKOM

    , Marketing Manager, Production Print Solutions and Services

    It’s important to keep learning.

    I’ve been a teacher and a student all my life. It’s a passion that I’ve been fortunate to feed throughout my career, teaching at the college level at Pratt Institute and New York City College of Technology, where I was able to expand students’ portfolios in the graphic communications space.

    These were young adults just starting their careers, whether in digital printing press systems or software. But, even us older dogs can learn some new tricks. Regardless of the amount of time Prokom Conference Logo 01 largeyou’ve been in your job, it’s important to constantly learn and grow.

    That’s one of the reasons that Konica Minolta as created PROKOM, a professional community for innovation in print and digital media. PROKOM provides practical support and advice from industry experts and a platform to connect, learn and grow with like-minded people and businesses. Everyone in the graphic communications industry can join.

    PROKOM started as a vision about three years ago, when I started digging with Melissa Prew, our customer experience manager, into the results for our customer survey for our production print clients. One thing became very clear: our clients wanted us to be more than a vendor; they wanted a true partnership. They wanted technology training and business development advice.

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    From Our Experts

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    Sharing Our bizhub MarketPlace Innovation With The World

    , Director, Solutions Engineering and Planning

    Global bizhub MarketPlace logo

    Creating an ecosystem that leverages innovative technology to meet and exceed customer expectations is always difficult, but when doing it in the global arena, it can be an insurmountable challenge.  Yet, this is a normal day in the life of Konica Minolta.  We have been a leading innovator for years, offering Business Solutions, Production Print Systems, Industrial Inkjets, Measuring Instruments, Optical Products, OLED Lighting, Performance Materials, and even Planetariums. (more…)

    Customer Experience, From Our Experts, Technology

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    How Omni Channel Marketing Services Deliver Added Value

    , Vice President, Graphic Communications & Industrial Print

    (This blog post is part 1 of a 3 part series)

    Blog-IntegratedServicesYou’ve heard of multi-channel communications, also known as omni channel marketing. In fact, Konica Minolta provides a multi-channel marketing execution platform called EngageIt XMedia. (more…)

    From Our Experts, Marketing, Solutions, Strategy

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    “Moon shots are made to be landed.”
    Ginni Rometti, chairman, president and CEO of IBM

    These are exciting times across the healthcare spectrum. And nowhere was this excitement more palpable than at the HIMSS Conference, where more than 40,000 healthcare IT professionals from around the world gathered in Orlando, FL, to discuss the future of healthcare. (more…)

    Content Management, Leadership, Solutions, Strategy, Technology, Thought Leaders

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    Blog-WotFLast year, Konica Minolta launched a new portfolio called “Workplace of the Future,™” which integrates existing solutions with new technologies from Konica Minolta’s Business Innovation Center in Silicon Valley. As a founding member of this practice, I have had the opportunity to become fully immersed in the trends and opportunities in the connected office sector through conversations with 75+ startup leaders, extensive industry research, and an active presence at industry conferences. (more…)

    Cloud, Content Management, From the Experts, Solutions, Strategy, Technology

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    How ECM Will Evolve in 2017

    , Director, Enterprise Content Management

    Blog-ECM1_resized

    As I sit here to write this post, I’ve pulled up my favorite Jazz station from the Amazon Prime App on my laptop and I hear Frank Sinatra’s, “The Best is Yet to Come” – a favorite.

    The best is yet to come, and won’t that be fine
    You think you’ve seen the sun, but you ain’t seen it shine

    These lyrics resonate with me as I formulate my predictions for Enterprise Content Management (ECM) for 2017. We’ve had a great year in 2016 providing ECM solutions and services to our customers.  But, in 2017, we expect to bring greater growth and expansion for customers, employees and the industry. (more…)

    Cloud, Content Management, From Our Experts, Solutions, Strategy, Technology

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    24 Hours of Daytona, Daytona International Speedway, Daytona Beach, FL. , January 2017. (Photo by Brian Cleary/bcpix.com)Speed.

    I’ve been thinking a lot about that word.

    First, there’s the obvious connection. Our partner Wayne Taylor Racing kicked off their 2017 season at the 55th Rolex 24 at Daytona, introducing the brand new No. 10 Konica Minolta Cadillac DPi-V.R. In its first official race appearance, their speed and technology resulted in victory! (more…)

    Cloud, Content Management, Leadership, Marketing, Solutions, Strategy, Technology, Thought Leaders

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    How the Graphics Communications Buyer Landscape is Changing

    , VP, Sales Operations & Optimization, Industrial Print/Graphic Communications

    Blog-GraphicCommunication

    A recent Compu-mail blog titled “25 Direct Mail Statistics for 2016” post last year by Allison Jensen sheds light on a trend in the Graphic Communications market: The buying population is changing. While the blog regards direct mail, it indicates that who we sell to — and who our customers are selling to — has changed. (more…)

    Content Management, From Our Experts, Solutions, Strategy, Thought Leaders

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