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  • Lawyers, paralegals, and other legal professionals go to work each day to address vital issues for their clients. It’s critical that law firms use innovative and advanced solutions to maximize their practice’s productivity.

    That’s why we developed Dispatcher Phoenix Legal, our award-winning document workflow application. This legal records management system specifically designed to streamline the processing of case files, affidavits, subpoenas and other legal documents. Dispatcher Phoenix Legal helps our customers with the document-processing challenges that they face every day, driving efficiencies and allowing attorneys to focus on what they do best – the practice of law.

    Casner & Edwards, the law firm that was highlighted in a customer success story and blog, used Dispatcher Phoenix to speed their printing process. But that’s not the only way that legal professionals can take advantage of the advanced processing features of Dispatcher Phoenix to work more quickly and accurately.

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    From Our Experts, Solutions

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    Has “The Art of Listening” become a thing of the past?

    In today’s workplace, there are a tremendous amount of technological distractions. That’s evident by how much attention we get from our peers, friends or family members while engaged in a one-to-one conversation or meeting. There’s competition to be heard above the iPad, smartphone, social media sites, etc.

    I grew up in a rather large family on both my maternal and paternal sides. Around the holidays, while there were many fun times and great memories, it was hard to get a word in edgewise. Thus, by default, I developed the art of listening and strategically knew the best time to ease into a conversation. Even at a young age, I studied body language, expressions and became more of an observer, which helped me to be more perceptive and to understand the uniqueness of each relative’s behavior.

    When I came to Konica Minolta more than six years ago, our proprietary software, Dispatcher Phoenix, was being developed to include a legal solution. This is when my good listening skills kicked in, because I had to talk to our legal customers and listen carefully to their challenges to ascertain which features would be important to them. Some of these features included advanced document workflow solutions to automate document processing tasks, redaction, advanced OCR, and connectors to document management system, just to name a few.

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    Customer Experience, From Our Experts, Solutions, Technology

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    How Omni Channel Marketing Services Deliver Added Value

    , Vice President, Graphic Communications & Industrial Print

    (This blog post is part 1 of a 3 part series)

    Blog-IntegratedServicesYou’ve heard of multi-channel communications, also known as omni channel marketing. In fact, Konica Minolta provides a multi-channel marketing execution platform called EngageIt XMedia. (more…)

    From Our Experts, Marketing, Solutions, Strategy

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    “Moon shots are made to be landed.”
    Ginni Rometti, chairman, president and CEO of IBM

    These are exciting times across the healthcare spectrum. And nowhere was this excitement more palpable than at the HIMSS Conference, where more than 40,000 healthcare IT professionals from around the world gathered in Orlando, FL, to discuss the future of healthcare. (more…)

    Content Management, Leadership, Solutions, Strategy, Technology, Thought Leaders

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    Blog-WotFLast year, Konica Minolta launched a new portfolio called “Workplace of the Future,™” which integrates existing solutions with new technologies from Konica Minolta’s Business Innovation Center in Silicon Valley. As a founding member of this practice, I have had the opportunity to become fully immersed in the trends and opportunities in the connected office sector through conversations with 75+ startup leaders, extensive industry research, and an active presence at industry conferences. (more…)

    Cloud, Content Management, From the Experts, Solutions, Strategy, Technology

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    How ECM Will Evolve in 2017

    , Director, Enterprise Content Management

    Blog-ECM1_resized

    As I sit here to write this post, I’ve pulled up my favorite Jazz station from the Amazon Prime App on my laptop and I hear Frank Sinatra’s, “The Best is Yet to Come” – a favorite.

    The best is yet to come, and won’t that be fine
    You think you’ve seen the sun, but you ain’t seen it shine

    These lyrics resonate with me as I formulate my predictions for Enterprise Content Management (ECM) for 2017. We’ve had a great year in 2016 providing ECM solutions and services to our customers.  But, in 2017, we expect to bring greater growth and expansion for customers, employees and the industry. (more…)

    Cloud, Content Management, From Our Experts, Solutions, Strategy, Technology

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    24 Hours of Daytona, Daytona International Speedway, Daytona Beach, FL. , January 2017. (Photo by Brian Cleary/bcpix.com)Speed.

    I’ve been thinking a lot about that word.

    First, there’s the obvious connection. Our partner Wayne Taylor Racing kicked off their 2017 season at the 55th Rolex 24 at Daytona, introducing the brand new No. 10 Konica Minolta Cadillac DPi-V.R. In its first official race appearance, their speed and technology resulted in victory! (more…)

    Cloud, Content Management, Leadership, Marketing, Solutions, Strategy, Technology, Thought Leaders

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    How the Graphics Communications Buyer Landscape is Changing

    , VP, Sales Operations & Optimization, Industrial Print/Graphic Communications

    Blog-GraphicCommunication

    A recent Compu-mail blog titled “25 Direct Mail Statistics for 2016” post last year by Allison Jensen sheds light on a trend in the Graphic Communications market: The buying population is changing. While the blog regards direct mail, it indicates that who we sell to — and who our customers are selling to — has changed. (more…)

    Content Management, From Our Experts, Solutions, Strategy, Thought Leaders

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    IP Theft and the Insider Threat

    , Managing Director, Computer Forensics

    PrecisionDiscovery_remarketingad_250x250_0831Your company has undoubtedly invested significant time, energy and money to develop intellectual property (IP) – unique ideas, methodologies and trade secrets – as well as other intangible assets – customer lists, plans for future products, non-public financial information, contracts with suppliers, software source code, and so on.

    These information assets are extremely valuable, and often what differentiate you from the competition. In the wrong hands – the hands of a competitor, for example – the damage could be catastrophic.

    IT professionals lie awake at night making sure their networks are protected from outside threats. And yet you don’t have to look too far to find high-profile examples of security breaches. The 2014 hacking of Sony Pictures and the release of thousands of private emails and documents was both costly and embarrassing for the company.

    Perhaps, it’s another headline-grabbing event that offers an indication of what may be a more common and pervasive threat to your information assets: the release of classified National Security Agency (NSA) documents by Edward Snowden. Snowden, you may recall, was a contractor working for the NSA when he copied and released classified information without authorization. This wasn’t a hack from the outside; it was the job of an “insider.” (more…)

    From the Experts, Security, Solutions

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    10 Technologies Driving the Workplace of the Future™

    , Director of Integrated Marketing, All Covered

    WotF eBookWorking for a company that provides technology solutions means that it’s important for me to keep on top of technology trends. One clear way to do this is to look at current All Covered clients to see what challenges have been top of mind over the last year and to determine what services have been paramount to ongoing operations. The other valuable way is to look to industry leaders, such as Gartner.

    I recently wrote the eBook (along with some very talented people here in the Konica Minolta marketing department), 10 Technologies Driving the Workplace of the Future™, and I knew I had to streamline intelligence from these various sources in order to make this eBook both accurate and interesting. In writing it, here are some of the most interesting developments I noticed:

    Businesses want (and need) processes to be increasingly “smart.” From a simple profit standpoint, this makes total sense. Businesses want to assure that their resources – from employees to computers and servers – are being utilized efficiently. Companies also want to receive the best data they can on what is and isn’t working for them. That’s why I knew it was important to talk about both customer relationship management and business intelligence as well as digital ecosystems as technologies driving the Workplace of the Future. It’s clear that information gathering and sharing can empower a business if done properly – through solutions like robust, custom CRM solutions – as well as encouraging a connection between your products and services and your employees – allowing for smart decision-making. (more…)

    Cloud, From Our Experts, Solutions, Technology

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