• Insights
  • Recent Posts
  • Popular Posts
  • Popular Tags

  • How ECM Can Help Accomplish Digital Transformation

    , Director, Enterprise Content Management

    ecm_dtThe world is changing and so is the way we all work. Businesses today are challenged to find new ways to streamline processes and enhance experiences for both staff and customers. Competitive pressures mean businesses must become more efficient, agile and responsive and, at the same time, ensure compliance with standards for governance and security.

    As Charles Darwin said, “It is not the strongest of the species nor the most intelligent that survives. It is the one that is the most adaptable to change.” This quote can be transferred to companies as well, which means that companies are successful if they adapt to their constantly changing circumstances: New customer requirements (both internal and external), changing market situations or new regulatory standards which might have an impact on the company and its organization.

    Gartner defines digital transformation as “the dynamic orchestration of human, machine and information resource interaction to deliver optimal business outcomes in a strategic and prioritized manner.” True transformation is about doing things differently, NOT about doing different things. Organizations that pursue this avenue tend to be organizations that are constantly looking at their business and looking at ways to stay ahead of the competition.  They think outside of the box to disrupt the rules of the game. (more…)

    Content Management, From Our Experts, Solutions

    , , , , ,

    No comments yet

    Welcome to the Workplace of the Future™

    , Senior Vice President, Business Intelligence Services and Product Planning

    workplace-of-future_resized

    Work is not where you are. Work is what you get done. We firmly believe that at Konica Minolta. And the statistics back us up. By the year 2020:

    • There will be 5 billion more people online. That means even more people connected to a device.
    • There will be 25 billion more connected devices in the world. Those billions of people will be able to make better decisions because data will be more readily available.
    • More than one-third of our global workforce will be freelancers. These workers will not have the same needs for office space but will need enhanced connectivity.

    (more…)

    From Our Experts, Leadership, Solutions, Strategy, Technology, Thought Leaders

    , , , , , ,

    No comments yet

    How ECM Keeps Data Secure

    , Director, Enterprise Content Management

    PrintThere’s no doubt about it. Every company, no matter what size or type, has massive amounts of data and sensitive information that must be kept secure and accessible only to those who need it. There are solutions and best practices you can have in place that will ensure all of your information remains safe. Having a lack of technology and protocols to organize and protect your data is a good way to set yourself up for data security issues.

    The challenge is huge.  The answer is clear: enterprise content management (ECM).

    Data security doesn’t only have to do with information being stolen or hacked; it involves knowing where your data is located and being able to access it when needed. This is especially true when information is stored and filed on paper. The frequency of documents being misfiled and lost are higher than most people want to believe — and very costly. On average, between 2 percent and 5 percent of an organization’s files are lost or misfiled on any given day.

    Now add to this compliance regulations and audits. With the increasing levels of compliance regulations and required audits, both internal and external, keeping track of necessary documents is more important than ever. This is difficult with a system heavy on hard-copy data. Paper-heavy businesses run the risk of being compromised or losing data that could result in lawsuits and other negative repercussions.

    To combat these concerns, business executives have begun to implement firewalls and disaster recovery plans to ward off outside attacks on their data.

    Having a strategy in place is the crucial key to your protection. The bloodline of your organization is your data and that is not something you can risk.

    (more…)

    Content Management, From Our Experts, Security, Solutions

    , , , , , ,

    No comments yet

    How ECM Simplifies Company Security

    , Director, Enterprise Content Management

    Image1_216x250_ACsecurity

    I can remember the day that I got a house key from my father.  This was so exciting – since I was now responsible enough to come and go without an adult at home. (And I was responsible enough not to lose the key.)

    For my parents, giving me that key was not only a responsibility issue, but a security issue.  Security was a hot topic at the AIIM (Association Information and Image Management) 2016 conference that we recently attended.  That’s not a surprise, since one of the business concerns that we always have to overcome when selling enterprise content management to a customer is overcoming risks: security of the data.

    At AIIM, speaker Mark Brousseau, president of Brousseau and Associates, tackled the security topic asking the simple question:  Think Your Scanned Images Are Safe? Think Again.

    (more…)

    Content Management, From Our Experts

    , , , ,

    No comments yet

    ECM Expels Outdated Processes in Higher Education

    , President, Enterprise Content Management

    ECM Education Blog Image

    Many schools and universities struggle with outdated processes and low-value tasks that contribute to inefficiency. It really takes a toll on an educational institution’s performance, affecting employee productivity and quality of service. So, the question is: What can be done to remedy this? (more…)

    From Our Experts, Solutions, Technology

    , , ,

    No comments yet

    ECM2 (2)

    When it comes time to implement your Enterprise Content Management (ECM) solution, there are some areas in which we see many businesses make mistakes. Making the transition to your ECM solution should be a smooth, well-planned process minus any headaches. Don’t fall prey to the following five mistakes that are commonly made which will only make the transition more challenging than necessary. (more…)

    Content Management, From Our Experts, Solutions, Strategy, Technology

    , , , , , , ,

    No comments yet

    Improving the Competitive Edge for the AEC Industry

    , President, Enterprise Content Management

    ECM2 (2)

    Since the 1980s, computer aided design (CAD) software has been a critical component of the architecture, engineering, and construction (AEC) industries. These systems – including Autodesk®, Dassault Systèmes and Bentley Systems® – are used for designing and engineering plans/blueprints for products and building projects. Within their CAD systems, engineers can view a design from any angle with the click of a mouse and zoom in or out. For many organizations, their CAD system is a core business system from which their business processes revolve around. Using CAD software is more than just producing drawings though. Today’s projects also include contract specifications, change requests and purchasing documents. The challenge is that most of these supporting documents are stored separately, either in different physical places or on network file shares, so it’s hard for companies to get that complete picture of a project. That’s why an Enterprise Content Management (ECM) system is so helpful for AEC companies. (more…)

    Content Management, From Our Experts, Solutions, Technology

    , , ,

    No comments yet

    ECM in 2016: Future Adopters Will Prevail

    , President, Enterprise Content Management

    ECM2 (2)

    With early adopters and desperate organizations looking for a way to decrease their use of paper-processes and increase their digitized content and archive, we’ve seen Enterprise Content Management (ECM) embraced by proactive firms with transformational leaders and savvy management.  They have taken their business processes and automated them for greater agility and integration with Line-of-Business (LOB) systems to give their people the tools they need for better productivity and providing an improved customer experience.

    As other businesses approach what NTT Data has described as Enterprise 3.0, they can benefit from learnings early adopters have found.  Most often found in websites, social media bloggers, referrals or word-of-mouth information, the future adopter has become well-educated about ECM and potential applications specific to their industries and departmental pain points. (more…)

    Content Management, From Our Experts, Leadership, Solutions, Strategy, Technology, Thought Leaders

    , , , ,

    No comments yet

    The Top 4 Information Management Misconceptions

    , President, Enterprise Content Management

    IM misconceptions

    Information and paper are two things that companies handle every day and both cost businesses a lot of money. It doesn’t matter if your company is big or small, dealing with information management and paper processes affect us all.

    Managing information and paper without an information management strategy can bring bottlenecks into your processes, which can increase financial and regulatory risks and damage vendor and customer relationships. If your operation falls into the small or medium business (SMB) space, you may not feel the pain as severely as if you operate a large enterprise organization where order needs to reign so your hundreds or thousands of employees can all operate efficiently.

    Over the past decade, the topic of information management has been getting more traction as increasing numbers of organizations adopt new solutions to manage their information and reduce their reliance on paper. But, there are still many companies that haven’t put a priority on implementing an enterprise content management (ECM) system and have not developed an information management strategy.

    As you research a strategy, we’d like to clear up the top four information management misconceptions.

    (more…)

    Content Management, Solutions

    , , , , ,

    No comments yet

    7 Benefits of a Paperless (aka ECM) Solution

    , President, Enterprise Content Management

    We know that every organization has its own unique set of business challenges.

    Whether you’re a manufacturing company producing auto parts or a pharmaceutical company producing heart medication, you both deal with paper. And, in most cases, too much of it. When you hear the term “Go Paperless,” most people think it means that paper is completely removed. That’s neither accurate nor possible. What going paperless really means is that you pinpoint the areas of your business that are paper-heavy, manually driven and time-consuming and then streamline those areas to improve efficiency. Streamlining will involve some type of Enterprise Content Management (ECM) solution that utilizes workflow and automation to replace those processes that are slowing you down and costing you too much time and money.

    Paperlessblog
    (more…)

    Content Management

    , , , , , , , , ,

    No comments yet