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  • Why Cyber Security Should Be Your Top Priority

    , Director of Integrated Marketing, All Covered

    eBookAs more and more core parts of our clients’ business have moved online or into the cloud, they have become increasingly concerned with cyber security. Malware, vulnerabilities and hacking have become part of their most pressing concerns, not something they’re content to simply leave to the IT guys.

    This rapidly evolving  security threat environment calls for a more comprehensive information security approach that goes beyond systems management to active protection. Thus, we’ve evolved our managed IT services and tweaked the name to go with the change: we’re now All Covered Care – Secure and Protect. (more…)

    Cloud, Content Management, From Our Experts, Security, Solutions, Strategy, Technology

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    10 Technologies Driving the Workplace of the Future™

    , Director of Integrated Marketing, All Covered

    WotF eBookWorking for a company that provides technology solutions means that it’s important for me to keep on top of technology trends. One clear way to do this is to look at current All Covered clients to see what challenges have been top of mind over the last year and to determine what services have been paramount to ongoing operations. The other valuable way is to look to industry leaders, such as Gartner.

    I recently wrote the eBook (along with some very talented people here in the Konica Minolta marketing department), 10 Technologies Driving the Workplace of the Future™, and I knew I had to streamline intelligence from these various sources in order to make this eBook both accurate and interesting. In writing it, here are some of the most interesting developments I noticed:

    Businesses want (and need) processes to be increasingly “smart.” From a simple profit standpoint, this makes total sense. Businesses want to assure that their resources – from employees to computers and servers – are being utilized efficiently. Companies also want to receive the best data they can on what is and isn’t working for them. That’s why I knew it was important to talk about both customer relationship management and business intelligence as well as digital ecosystems as technologies driving the Workplace of the Future. It’s clear that information gathering and sharing can empower a business if done properly – through solutions like robust, custom CRM solutions – as well as encouraging a connection between your products and services and your employees – allowing for smart decision-making. (more…)

    Cloud, From Our Experts, Solutions, Technology

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    Adapting to Maintain Our Innovation Edge

    , President and Chief Executive Officer

    Blog-Taylor

    This is both an exciting time and a challenging time to be in our industry.

    New revenue streams are developing: enterprise information and content management, mobility and cloud, managed IT services, production and industrial print. All of these avenues lead to new opportunities for both our direct and dealer channels. And all of these avenues put an even greater emphasis on providing an unparalleled customer experience.

    While we see great growth in many areas, we must also look to the changing landscape of modern business. Employees – and employers – want and need new technology that will enable them to work anytime, anywhere. We must adapt our business to support the workforce of the future.

    (more…)

    Leadership, Strategy, Thought Leaders

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