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Konica Minolta Blog

Konica Minolta's blog provides valuable insights from executives and key contributors focusing on IT and cloud services, information management, and enterprise content solutions for your industry and practice. Our unique mix of innovation and expertise provides our readers with technology solutions to help their business run more efficiently. Check back often for updates on timely industry news commentary or subscribe to our RSS feed.  

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  • blog-cb-082917 (1)You might recognize this as the title of a song by Fleetwood Mac, a very popular band in the 1970s and ‘80s. It’s a fun song to listen to but if you think about it, what it’s saying is really motivating and inspirational as well. It may be easy to get into a rut in our everyday lives and start acting like tomorrow will be just another yesterday. But the truth is, new challenges and opportunities are always all around us. Just look at all of the technological changes that have occurred in the last five to 10 years. It wasn’t  that long ago that Netflix introduced online streaming, the iPad was first launched, e-readers changed the way we read books and Keurigs’ single serve system revolutionized the world of coffee. (more…)

    Content Management, From Our Experts, Solutions, Strategy, Technology

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    Has “The Art of Listening” become a thing of the past?

    In today’s workplace, there are a tremendous amount of technological distractions. That’s evident by how much attention we get from our peers, friends or family members while engaged in a one-to-one conversation or meeting. There’s competition to be heard above the iPad, smartphone, social media sites, etc.

    I grew up in a rather large family on both my maternal and paternal sides. Around the holidays, while there were many fun times and great memories, it was hard to get a word in edgewise. Thus, by default, I developed the art of listening and strategically knew the best time to ease into a conversation. Even at a young age, I studied body language, expressions and became more of an observer, which helped me to be more perceptive and to understand the uniqueness of each relative’s behavior.

    When I came to Konica Minolta more than six years ago, our proprietary software, Dispatcher Phoenix, was being developed to include a legal solution. This is when my good listening skills kicked in, because I had to talk to our legal customers and listen carefully to their challenges to ascertain which features would be important to them. Some of these features included advanced document workflow solutions to automate document processing tasks, redaction, advanced OCR, and connectors to document management system, just to name a few.

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    Customer Experience, From Our Experts, Solutions, Technology

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