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  • Why Cyber Security Should Be Your Top Priority

    , Director of Integrated Marketing, All Covered

    eBookAs more and more core parts of our clients’ business have moved online or into the cloud, they have become increasingly concerned with cyber security. Malware, vulnerabilities and hacking have become part of their most pressing concerns, not something they’re content to simply leave to the IT guys.

    This rapidly evolving  security threat environment calls for a more comprehensive information security approach that goes beyond systems management to active protection. Thus, we’ve evolved our managed IT services and tweaked the name to go with the change: we’re now All Covered Care – Secure and Protect. (more…)

    Cloud, Content Management, From Our Experts, Security, Solutions, Strategy, Technology

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    Blog-ECM1_resizedThe Association for Information and Image Management (AIIM) recently conducted a survey to better understand the needs of businesses regarding information management and whether they’ve made enterprise content management part of their digital transformation in 2017. According to the survey, return on investment (ROI), increased productivity, compliance and risk mitigation are key focus areas for businesses that are looking to better manage their information. (more…)

    Content Management, Customer Experience, From Our Experts, Solutions, Technology

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    Print Management: The Forgotten Revenue Stream

    , Solutions Product Marketing Manager

    KMBS_LogoGenerating a steady stream of revenue and ensuring document security are big objectives for a business of any size to survive. But many of them – especially small businesses – neglect to adopt a comprehensive means for tracking multifunction printer (MFP) usage and recovering costs. Additionally, many businesses don’t take the necessary precautions to protect and secure files across their organization. The result? They’re tossing a bundle of valuable funds into the wind while leaving their organization open to security breaches and threats. (more…)

    Content Management, From Our Experts, Solutions, Technology

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    Pursue Justice & Eliminate Challenges with Legal Technology

    , Director of Channel & Client Advocacy, nQueue

    nQueue_Logo_450x311px_72dpi-300x207The world is changing. It’s a fact. Think about it, in your lifetime, you may have seen computers shrink smaller yet more powerful, phones move from rotary dial and party lines to devices that comfortably fit in your hand and hold more computing power than the computers that sent men to the moon.

    What if you and your law firm haven’t kept up with the times and haven’t yet embraced the right legal technology to improve your firm’s productivity? You can bet your client has and they expect you to be not only savvy with today’s technology, but to be innovative. (more…)

    Content Management, From the Experts, Security, Solutions, Technology

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    Konica Minolta PROKOM Conference Recap

    , Vice President, Product Management and Planning

    PROKOM logoHistory was made in Vienna. The inaugural gathering of Konica Minolta’s PROKOM user community brought together production print experts and users to connect, learn and grow with like-minded people and businesses. (more…)

    From Our Experts, Leadership, Marketing, Solutions, Strategy, Technology, Thought Leaders

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    Konica Minolta Puts Universal Accessibility at the Forefront

    , Senior Vice President, Business Intelligence Services and Product Planning

    Imagine you walk up to the multifunction printer in your office, put your documents into the document feeder and hit the “Scan” and then the “Start” buttons. You then remove your original documents and head back to your desk.

    Mission accomplished. An easy task, if you are able bodied. But for the millions of workers across the country and the world who have physical handicaps or special needs, performing the basic tasks of their job, like printing, can be difficult. At Konica Minolta, every worker having the ability to do their job, regardless of physical ability, is a critical concern.

    That’s why Konica Minolta builds user accessibility into every product we create. From vision to product launch, we develop our products from the ground up with universal design in mind. This means accessibility for anyone, regardless of age, gender, stature or special need. This also means usability and that our products are comfortable to use and intuitive to operate.

    (more…)

    Technology, Thought Leaders

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    The Expanding Role Of Data In Graphic Communications

    , Vice President, Solutions and Product Planning

    Shop floor data is rapidly becoming one of the most important sources of information for print service providers and their partners that support them. Knowing there are great sources of data within a print service provider in one thing, but understanding how, where and what to measure is another. Whether you have data collection sensors or software platforms like management information systems, data is being collected and used to identify business decisions like lowering costs and optimizing shift performance. Data has also played a role in printing companies that are providing marketing services and, as such, serving up dashboards on campaign effectiveness that translates into end user value. (more…)

    Content Management, From Our Experts, Solutions, Technology

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    Has “The Art of Listening” become a thing of the past?

    In today’s workplace, there are a tremendous amount of technological distractions. That’s evident by how much attention we get from our peers, friends or family members while engaged in a one-to-one conversation or meeting. There’s competition to be heard above the iPad, smartphone, social media sites, etc.

    I grew up in a rather large family on both my maternal and paternal sides. Around the holidays, while there were many fun times and great memories, it was hard to get a word in edgewise. Thus, by default, I developed the art of listening and strategically knew the best time to ease into a conversation. Even at a young age, I studied body language, expressions and became more of an observer, which helped me to be more perceptive and to understand the uniqueness of each relative’s behavior.

    When I came to Konica Minolta more than six years ago, our proprietary software, Dispatcher Phoenix, was being developed to include a legal solution. This is when my good listening skills kicked in, because I had to talk to our legal customers and listen carefully to their challenges to ascertain which features would be important to them. Some of these features included advanced document workflow solutions to automate document processing tasks, redaction, advanced OCR, and connectors to document management system, just to name a few.

    (more…)

    Customer Experience, From Our Experts, Solutions, Technology

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    Sharing Our bizhub MarketPlace Innovation With The World

    , Director, Solutions Engineering and Planning

    Global bizhub MarketPlace logo

    Creating an ecosystem that leverages innovative technology to meet and exceed customer expectations is always difficult, but when doing it in the global arena, it can be an insurmountable challenge.  Yet, this is a normal day in the life of Konica Minolta.  We have been a leading innovator for years, offering Business Solutions, Production Print Systems, Industrial Inkjets, Measuring Instruments, Optical Products, OLED Lighting, Performance Materials, and even Planetariums. (more…)

    Customer Experience, From Our Experts, Technology

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    “Moon shots are made to be landed.”
    Ginni Rometti, chairman, president and CEO of IBM

    These are exciting times across the healthcare spectrum. And nowhere was this excitement more palpable than at the HIMSS Conference, where more than 40,000 healthcare IT professionals from around the world gathered in Orlando, FL, to discuss the future of healthcare. (more…)

    Content Management, Leadership, Solutions, Strategy, Technology, Thought Leaders

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