It appears that outsourcing technology support in law firms is once again on the rise. Although cybersecurity and compliance seem to lead the charge in the motivation to outsource, I am talking to more and more firms every day about leveraging external sources to keep up with technology. No matter where I visit across the United States, when the conversation about outsourcing I.T. comes up with potential clients, I get flashbacks to the first time I read the Tale of Two Cities by Charles Dickens, “It was the best of times; it was the worst of times.” The conversation always seems to be divided between fairytales and horror stories; very often, the same vendor can either be the villain or the hero, based on their quality of service with that particular client. It’s a challenge in selecting the right outsourcing vendor, and quite frankly, there are no guarantees on how to make the correct choice. I often hear about many firms that find mixed results and end up migrating to several vendors very quickly. They find themselves continually in the same predicament as the evaluation criteria rarely changes between vendors selected. In essence, they are just trying to avoid the same problems they experienced with their previous incumbent. (more…)

On January 14, 2020, Microsoft will end support for its Windows 7 operating system as part of a long-planned shift to Windows 10. And a recent survey by Kollective revealed that two-thirds of businesses surveyed had yet to develop a strategy to migrate to Windows 10. One-fifth didn’t even know Microsoft was planning to withdraw support for Windows 7.[1] (more…)

I began working in Corporate Social Responsibility, often referred to by its acronym, CSR, or the interchangeable term, Corporate Citizenship, seven years ago. While seven years may not seem like too long, in this time I’ve seen the attitudes and actions surrounding the subject transform and evolve tremendously. (more…)

It is with great enthusiasm that I am able to say Konica Minolta will be sponsoring the INKJET SUMMIT, April 8 through 10 at the Ponte Vedra Inn & Club in Florida! Our graphic communications and industrial print team is excited to be part of this distinct industry event. (more…)

Consumers receive between 3,500 to 5,000 messages every day. Advertising has now become white noise that frankly speaking, people find irritating – myself included. I’m aware of the irony here, given my chosen and much enjoyed profession! This is particularly true if the advertisement interrupts the thing you are trying to do. Just think about that video featured on your Facebook feed that you clicked on, only to find it interrupted mid-way through with an advertisement. I for one, immediately turn off the video, irritated that my viewing experience has been interrupted, albeit for only 60 seconds. (more…)

It was just under 4 years ago that Konica Minolta was dreaming about the Workplace of the Future™ and today it is our reality. The goal of this dream was and continues to be built around technology. We want to simplify IT for our customers, connect disparate data points, and enable better collaboration with mobility, flexibility and creativity. (more…)

A few weeks ago, I had the opportunity to attend my first Healthcare Information and Management Systems Society (HIMSS) Global Conference & Exhibition. Professionals, from all over the world and within all sectors of the healthcare spectrum, converged in Orlando – from physicians and healthcare executives, to vendors and policymakers. I went in starry-eyed and full of excitement as the annual conference unfolded its keynotes, presentations, products, and people. For me, it was non-stop activity throughout the event but an eye-opening, memorable experience. It certainly made a lasting impression (and I’m not only referring to the physical impact it had, with almost 100,000 steps taken). (more…)

All Covered joined ICBA as a Preferred Service Provider to give its members the opportunity to secure and maintain regulatory compliance while implementing security measures to mitigate cyber threats. And while we can provide services that these members need in order to make their businesses function better, we also look to build new solutions based on community banking pain points. (more…)

Imagine being on Apollo 8, on December 24, 1968, with the astronauts who became the first humans to circle the moon. The mission was historic but, the famous “Earthrise” photo that resulted, showing Earth rising above the lunar landscape was even more memorable. Up until that point, no human eyes had ever seen our blue marble from such a distance.  The photo has been described by Nature photographer Galen Rowell as, “the most influential environmental photograph ever taken.”   Ironically, of all the objectives NASA had set before launch, no one had thought of photographing the Earth from lunar orbit.  They did not predict the importance of that moment, and the photo that would forever change our view of the earth. Nonetheless, the moment was upon them and, they were ready.
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Comfort Zones. We all have them. We approach our jobs in routine, ritualistic fashion, shop at the same stores, eat at the same restaurants, and solve problems in a way that feels the most comfortable to us. Many of us have seen, however, that when we break through them and challenge ourselves to try something new–learning a new skill for work, seeking a different type of vacation, trying out unfamiliar foods– the results can be dramatic. (more…)