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  • Bridging The Gap Between Automation And Innovation

    , Vice President, Global Client Services and Solutions

    Automation and Innovation. At first glance, these two words referenced in the same sentence could understandably be seen by some as a paradox. The irony is that one can create capacity for the other. The challenge lies in the inability of some businesses to leverage the newly-found free time created by automation into innovation. And that innovation comes in many forms; from more face time with clients to developing new products and business solutions. (more…)

    Thought Leaders

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    Understanding The People Of The Workforce Of The Future

    , Vice President, Global Client Services and Solutions

    The ‘Workplace of the Future™’ is often associated with disruptive technologies, such as artificial intelligence, robotics and IoT, filled with promises of how it will positively revolutionize the way we work. As exciting as all of these technologies are, the journey towards the realization of the future workplace must first begin by fundamentally understanding the people that technology must serve. Put another way, to truly build the ‘Workplace of the Future, companies must invest and strategize also on how to build the ‘Workforce of the Future’.

    If organizations consider the changes that the future workforce will likely demand of the workplace, then they will be better placed to consider what tools are most appropriate to attract and retain the best talent. (more…)

    Thought Leaders

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    Creating The Workplace Of The Future To Support Digital Transformation

    , Vice President, Global Client Services and Solutions

    The technology industry is buzzing with predictions about what the Workplace of the Future™ will look like. Despite the many discussions, we’re really only on the brink of truly understanding what will make up the workplace. In the past, the concept of work has been focused on units of labor or inputs and outputs. Today, technology is shifting the paradigm of work. You only have to consider the following statistics to realize the idea of work being centered on a physical place is no longer valid: [i] (more…)

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