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  • When Disaster Strikes – What a Recovery Plan Means for your Company

    Konica Minolta Provides Businesses with Peace of Mind if Disaster Strikes

    , Director, Enterprise Content Management

    Businesses use Information Technology to quickly and effectively process data every day. Employee communications via email, phone, smartphone apps and corporate social networks get faster and faster, enabling colleagues and clients near and far to get your information immediately.  All this electronic data (EDI) is critical for business operations, from transmitting purchase orders and payments to communicating policies and procedures.   Whether in-house or off-premise, you rely on your IT support systems to be up-to-date and work seamlessly to enable the transmission of data, store your information and give you access to what you need when you need it. What happens when it all stops? What happens if that back-up system and recovery solution you thought was infallible – fails your organization? Or more aptly, “Are you prepared for a natural disaster that totally destroys your location and disables all systems?” (more…)

    Strategy

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    3 Key Drivers For Modernizing Content Infrastructure

    Ensuring That Your Business Is Agile And Protected Today

    , Director, Enterprise Content Management

    Organizations today appreciate and understand the vital role that electronic information plays.  Systems that manage information need to be agile and should be responsive to changing business requirements. While working with our clients, we see several key drivers for enterprise digital modernization and transformation: (more…)

    Strategy

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    Six Benefits Of Going Paperless

    Cut Paper, Cut Costs

    , Director, Enterprise Content Management

    If there is one thing that every company has in common, it’s paper and trying to keep track of it. Industry aside, construction companies building skyscrapers and medical providers servicing sick patients both deal with paper — and lots of it. The phrase “Going Paperless” doesn’t mean removing every single piece of paper from an organization nor does it mean that employees will become obsolete. It means pinpointing specific areas of the company that are paper-heavy, manually-driven, and time-consuming then finding a smarter way to execute the process. Streamlining typically involves an Enterprise Content Management (ECM) solution that uses workflow and automation to replace costly manual, paper-based processes which drain a company’s budget. This is the start of the company’s digital transformation which means the benefits of the streamlining can expand to other areas once you realize the benefits of making the processing changes. (more…)

    Thought Leaders

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    Efficient Records Management For A Paperless Workplace

    Hugo Palacios Discusses The Benefits Of ECM

    , Director, Enterprise Content Management

    Responsibility for maintaining public records is one of the earliest responsibilities of local government. Maintaining records has included binding title records, archiving records series in boxes, and using microfilm and microfiche to preserve information as a result of the limitations of paper. (more…)

    Solutions

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    Many county and city clerks embrace technology to deliver paperless agendas and virtual conference options. But with increased public record review requests and a limited number of staff members – it becomes challenging to meet the growing needs while using an antiquated process. (more…)

    Solutions

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    Responsibility for maintaining public records is one of the earliest responsibilities of local government. Maintaining records has included binding title records, archiving records series in boxes, and using microfilm and microfiche to preserve information despite the limitations of paper. (more…)

    From Our Experts

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    Harness Document Workflow Management Automation

    , Director, Enterprise Content Management

    For many small to medium-sized businesses (SMBs) document processing can be a task greeted with as much enthusiasm as a migraine headache.  On the surface, it should be viewed as the simple process of producing, routing, tracking, editing and storing documents associated with the daily conduct of their businesses. In reality, however, it is often an arcane, tedious exercise in keeping track of the status of documents, forms, requisitions, and other important documents in their movement through the review and approval process. (more…)

    Solutions

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    Blog-ECM1_resizedThe Association for Information and Image Management (AIIM) recently conducted a survey to better understand the needs of businesses regarding information management and whether they’ve made enterprise content management part of their digital transformation in 2017. According to the survey, return on investment (ROI), increased productivity, compliance and risk mitigation are key focus areas for businesses that are looking to better manage their information. (more…)

    Content Management, Customer Experience, From Our Experts, Solutions, Technology

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    How ECM Will Evolve in 2017

    , Director, Enterprise Content Management

    Blog-ECM1_resized

    As I sit here to write this post, I’ve pulled up my favorite Jazz station from the Amazon Prime App on my laptop and I hear Frank Sinatra’s, “The Best is Yet to Come” – a favorite.

    The best is yet to come, and won’t that be fine
    You think you’ve seen the sun, but you ain’t seen it shine

    These lyrics resonate with me as I formulate my predictions for Enterprise Content Management (ECM) for 2017. We’ve had a great year in 2016 providing ECM solutions and services to our customers.  But, in 2017, we expect to bring greater growth and expansion for customers, employees and the industry. (more…)

    Cloud, Content Management, From Our Experts, Solutions, Strategy, Technology

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    How ECM Keeps Data Secure

    , Director, Enterprise Content Management

    PrintThere’s no doubt about it. Every company, no matter what size or type, has massive amounts of data and sensitive information that must be kept secure and accessible only to those who need it. There are solutions and best practices you can have in place that will ensure all of your information remains safe. Having a lack of technology and protocols to organize and protect your data is a good way to set yourself up for data security issues.

    The challenge is huge.  The answer is clear: enterprise content management (ECM).

    Data security doesn’t only have to do with information being stolen or hacked; it involves knowing where your data is located and being able to access it when needed. This is especially true when information is stored and filed on paper. The frequency of documents being misfiled and lost are higher than most people want to believe — and very costly. On average, between 2 percent and 5 percent of an organization’s files are lost or misfiled on any given day.

    Now add to this compliance regulations and audits. With the increasing levels of compliance regulations and required audits, both internal and external, keeping track of necessary documents is more important than ever. This is difficult with a system heavy on hard-copy data. Paper-heavy businesses run the risk of being compromised or losing data that could result in lawsuits and other negative repercussions.

    To combat these concerns, business executives have begun to implement firewalls and disaster recovery plans to ward off outside attacks on their data.

    Having a strategy in place is the crucial key to your protection. The bloodline of your organization is your data and that is not something you can risk.

    (more…)

    Content Management, From Our Experts, Security, Solutions

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