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  • Is Outsourcing Once Again the New Black?

    , Vice President of Strategic Services, All Covered

    It appears that outsourcing technology support in law firms is once again on the rise. Although cybersecurity and compliance seem to lead the charge in the motivation to outsource, I am talking to more and more firms every day about leveraging external sources to keep up with technology. No matter where I visit across the United States, when the conversation about outsourcing I.T. comes up with potential clients, I get flashbacks to the first time I read the Tale of Two Cities by Charles Dickens, “It was the best of times; it was the worst of times.” The conversation always seems to be divided between fairytales and horror stories; very often, the same vendor can either be the villain or the hero, based on their quality of service with that particular client. It’s a challenge in selecting the right outsourcing vendor, and quite frankly, there are no guarantees on how to make the correct choice. I often hear about many firms that find mixed results and end up migrating to several vendors very quickly. They find themselves continually in the same predicament as the evaluation criteria rarely changes between vendors selected. In essence, they are just trying to avoid the same problems they experienced with their previous incumbent. (more…)

    From Our Experts

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    Digital Process Transformation For SMBs

    , Vice President of Strategic Services, All Covered

    According to the 2015 U.S. Census Report, 99 percent of all firms in the country employ less than 500 people. It’s really an amazing statistic. When you think of companies most representative of businesses in the U.S., your mind tends to default to the likes of General Motors, Microsoft, Boeing and Caterpillar, not the small shops and professional offices that most likely employ many of your neighbors. (more…)

    Technology

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    Ethical Factors To Artificial Intelligence In The Legal Industry

    , Vice President of Strategic Services, All Covered

    Artificial intelligence, commonly referred to as AI, has great potential to increase efficiency, accuracy, and cost savings within the legal industry. But the ability to make decisions autonomously without any human involvement has caused concern in some legal circles as to the ethical implications. Specifically, a literal artificial decision does not apply the same critical thinking, intuition, and professional judgement traditionally practiced by a seasoned lawyer.   (more…)

    From Our Experts

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    No Rest For The Treasure Trove

    , Vice President of Strategic Services, All Covered

    legal pic

    As high-profile breaches continue to increase and flood the news every week, so does attention to the growing concern of protecting all types of data. Hackers have discovered that one of the easiest routes to a corporation’s data is through third parties. (more…)

    Content Management, From Our Experts, Security, Solutions, Strategy

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