To develop and deepen our relationships with you, we must understand your needs. The best way to do that is to ask. At Konica Minolta, we capture this “Voice of the Customer” in a number of ways. One of these methods is through a variety of customer surveys.
Our annual customer experience survey is a relationship survey that puts a finger on the pulse of our customers like you at a specific point in time. It also serves as a window into the health of our relationship with you. We conduct customer experience surveys for different audiences, including office product customers, print production customers and our dealers. (more…)