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  • In the driver’s seat of Enterprise Content Management

    , VP/GM, Industrial Print and Graphic Communications

    Gavin Jordan-Smith

    VP/GM
    Industrial Print and Graphic Communications


    Gavin Jordan-Smith is responsible for developing the strategic direction to grow Konica Minolta’s solutions business in graphic communications, general office and vertical markets, including oversight of software planning, vertical market strategy, engineering and production print business planning and software development. In his spare time, he enjoys many activities, from hurling tennis rackets with deadly accuracy at small moving objects or jumping off a bridge with a thick elastic rubber band tied to his ankles.

     

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    A couple of weeks ago, I published a blog about document management and the changing industry within that practice. This time, I want to expand toward the other end of the spectrum, Enterprise Content Management.

    ECM is taking hold in many medium to large enterprises and it is a key plank in our own strategy. It’s important to point out that, across the continuum of document management, we have a full suite of services that expands our ECM services as a key area for strategic investment and growth in our core solutions portfolio.

    Enterprise Content Management directly addresses the document chaos of unstructured information within an enterprise, shaping it into a more formalized process. ECM has been woven into the main fabric of companies, where retention policies, business rules and complex business process automation become the main direction to help companies manage and reduce costs surrounding the flow, storage and interaction of information.

    Konica Minolta is addressing key components in ECM:

    • Automating manual, paper-based processes to improve organizational efficiency
    • Reducing operating costs by removing the need for paper documents and storage
    • Integrating with our customers’ everyday business applications to expand on existing IT investments
    • Delivering expert support in scaling to fit the needs of our customers’ enterprises with flexible deployment options through strategic partnerships, including Hyland OnBase and Prism

    Our ECM solutions allow customers to take control of their organization’s important information, like documents, emails, invoices, contracts and more. By taking control of that information, they can reduce operating costs, improve customer service and minimize risk.

    Konica Minolta has a robust ECM practice. We can help companies take control of their information and manage the process.

    Join the conversation @gjordansmith.

    December 18, 2014

    Content Management, Solutions, Thought Leaders

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