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  • Injecting Empathy Into Marketing

    How to successfully engage your audience in the post-covid world

    , Marketing Communications Director, North America, the Global Digital Workplace Division, and Global Research and Development

    Last year, I wrote a blog exploring whether advertising is dead – the answer was a resounding no, but creating compelling and relevant content was key for optimising engagement. Fast-forward to 2020, and as the human race has had to adapt to a global pandemic, the question has once again resurfaced. And I’m now asking my team the question of whether we should be marketing our products and services to our customers. Knowing that many of our partners will be thinking along the same lines, I thought I’d revisit the topic in today’s context, and see how we can successfully engage audiences in this ‘next’ normal. (more…)

    Strategy

    Supporting Dealers Now and Beyond the Pandemic

    How We Will Recover Together

    , Senior Vice President, Dealer Sales

    Recently I had the opportunity to speak to Bob Skelley from The Channel Company and Andy Slawetsky from Industry Analysts about the strategies my team has deployed to support the channel during the coronavirus outbreak, and how we will continue post-pandemic as they approach the reopening of their businesses. These conversations were a really great way to reflect on where we’ve been and how we can succeed in the future. (more…)

    Strategy