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  • When Disaster Strikes – What a Recovery Plan Means for your Company

    Konica Minolta Provides Businesses with Peace of Mind if Disaster Strikes

    , Director, Enterprise Content Management

    Businesses use Information Technology to quickly and effectively process data every day. Employee communications via email, phone, smartphone apps and corporate social networks get faster and faster, enabling colleagues and clients near and far to get your information immediately.  All this electronic data (EDI) is critical for business operations, from transmitting purchase orders and payments to communicating policies and procedures.   Whether in-house or off-premise, you rely on your IT support systems to be up-to-date and work seamlessly to enable the transmission of data, store your information and give you access to what you need when you need it. What happens when it all stops? What happens if that back-up system and recovery solution you thought was infallible – fails your organization? Or more aptly, “Are you prepared for a natural disaster that totally destroys your location and disables all systems?” (more…)

    Strategy

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    Six Benefits Of Going Paperless

    Cut Paper, Cut Costs

    , Director, Enterprise Content Management

    If there is one thing that every company has in common, it’s paper and trying to keep track of it. Industry aside, construction companies building skyscrapers and medical providers servicing sick patients both deal with paper — and lots of it. The phrase “Going Paperless” doesn’t mean removing every single piece of paper from an organization nor does it mean that employees will become obsolete. It means pinpointing specific areas of the company that are paper-heavy, manually-driven, and time-consuming then finding a smarter way to execute the process. Streamlining typically involves an Enterprise Content Management (ECM) solution that uses workflow and automation to replace costly manual, paper-based processes which drain a company’s budget. This is the start of the company’s digital transformation which means the benefits of the streamlining can expand to other areas once you realize the benefits of making the processing changes. (more…)

    Thought Leaders

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    Harness Document Workflow Management Automation

    , Director, Enterprise Content Management

    For many small to medium-sized businesses (SMBs) document processing can be a task greeted with as much enthusiasm as a migraine headache.  On the surface, it should be viewed as the simple process of producing, routing, tracking, editing and storing documents associated with the daily conduct of their businesses. In reality, however, it is often an arcane, tedious exercise in keeping track of the status of documents, forms, requisitions, and other important documents in their movement through the review and approval process. (more…)

    Solutions

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    About the only fun thing about paper is it has been around long enough to have some “fun facts.”  You will be surprised by our fun facts and what paper is doing to your business operations. Be forewarned – it isn’t pretty. (more…)

    Content Management

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    On a recent vacation, I made the time to dig into a book by Karen Kingston entitled, “Clear Your Clutter with Feng Shui.” I selected this book, after having witnessed a neighbor’s house almost destroyed by a gas pipe that had been struck. Thankfully, the family members were all safe. The house of course, could be rebuilt. I still felt sadness, though, for the possible loss of photos, letters, documents, children’s drawings on the refrigerator and other priceless and irreplaceable mementos that could have been lost. (more…)

    Solutions

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    Let’s be real, change can be difficult.  Some people seem to be wired to like variety, novelty or change from the routine.  Others seem to prefer the status quo, the predictable and the familiar.  Some of the top obstacles given as challenges to overcome when implementing technological change have to do with people: Lack of user acceptance, resistance to change and generational learning concerns. (more…)

    Content Management, From Our Experts, Solutions, Strategy, Technology

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    A recent New York Times article, “As Paperwork Goes Missing, Private Student Loan Debt May be Wiped Away”, reported on National Collegiate, one of the largest owners of private debt, which lost potentially $5 billion in student loans due to missing paperwork. While the students may be relieved, the lenders are certainly distressed because document scanning and indexing could have prevented their losses. The article noted that tens of thousands of people who took out private loans to pay for college — but have overdue payments — may get their debts wiped out. Judges around the country have dismissed dozens of delinquent borrower lawsuits because the loan holders can’t produce the paperwork to prove the person owns the debt. Recent cases in New Hampshire, Ohio and Texas have tossed out lawsuits by National Collegiate, ruling that it could not prove that the person named in the lawsuit owned the debt on which it was trying to collect. (more…)

    Content Management, From Our Experts, Solutions, Technology, Thought Leaders

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    I love a well-kept yard and work very hard at hiring the right company to get my yard to look great. Admittedly, I don’t have the time or expertise to spend on my yard to keep it well-trimmed with beautiful beds, so I hire a service to do the job – better than I ever could. If I lived in a climate that got snow, I’d probably hire a plowing service to “shovel me out” – not because I can’t shovel or buy my own plow, but because someone else has the machinery to do it faster and better. (more…)

    Content Management, From Our Experts, Leadership, Security, Strategy

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    I’m excited to be joined by Peter Wallqvist, Vice President of Strategy at iManage, for the second of a two-part blog series on legal document management solutions. Konica Minolta and All Covered — the IT Services Division of Konica Minolta — have a strategic partnership with iManage, which provides cutting-edge legal document management solutions. iManage recently acquired RAVN Systems, a UK-based company that developed an artificial intelligence (AI) platform that can organize, discover and summarize relevant information from large volumes of documents and unstructured data. (more…)

    Content Management, From Our Experts, From the Experts, Security, Solutions, Technology

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    Has “The Art of Listening” become a thing of the past?

    In today’s workplace, there are a tremendous amount of technological distractions. That’s evident by how much attention we get from our peers, friends or family members while engaged in a one-to-one conversation or meeting. There’s competition to be heard above the iPad, smartphone, social media sites, etc.

    I grew up in a rather large family on both my maternal and paternal sides. Around the holidays, while there were many fun times and great memories, it was hard to get a word in edgewise. Thus, by default, I developed the art of listening and strategically knew the best time to ease into a conversation. Even at a young age, I studied body language, expressions and became more of an observer, which helped me to be more perceptive and to understand the uniqueness of each relative’s behavior.

    When I came to Konica Minolta more than six years ago, our proprietary software, Dispatcher Phoenix, was being developed to include a legal solution. This is when my good listening skills kicked in, because I had to talk to our legal customers and listen carefully to their challenges to ascertain which features would be important to them. Some of these features included advanced document workflow solutions to automate document processing tasks, redaction, advanced OCR, and connectors to document management system, just to name a few.

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    Customer Experience, From Our Experts, Solutions, Technology

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