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  • Hybrid Working: What does that Mean for your Business?

    How to achieve seamless communication across locations

    , Senior Vice President, Digital Transformation and Emerging Technologies

    You don’t need me to tell you that the way we work has changed. The COVID-19 stay-at-home orders effectively created a mass experiment in remote work, one that many businesses and employees feel was – for most parts – a success. And as such, our return to work will no longer be as simple as going back to how we were. The office will no longer be the epicenter of all actions; instead it will become the central hub for a flexible, dispersed workforce who may only spend 50% of their time at a common physical location.

    This hybrid working model sounds great in principle, but so far it’s only really been talked about in theory. So here are some practical tips on how to approach this for your business, and why it requires seamless connectivity coupled with access to the right digital tools to make it work long term.

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    From Our Experts

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    The Top 5 TED Talks to Watch in 2021

    Our Rundown of the Best Videos to Help You Understand the Future of Work and What It Means for You, Your Workplace and Your Society.

    , Brand Communications Manager

    As entrepreneurs continue to create mind-blowing applications and services that have the power to transform our daily lives forever, it can be overwhelming to try to keep up with the impacts of technology on our lives, our psyches and our society.

    In light of that, I’ve handpicked the following TED talks that focus on the future of work and what lessons we can take away from the pandemic to improve our work/life balance. Take some short breaks throughout your day to watch one or two, and equip yourself with wisdom that will carry you through the evolving world.

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    From Our Experts

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    The workplace is evolving, and work and life are becoming more integrated. To stay competitive, organizations around the world are investing in the employee experience to attract and retain top talent.

    But what exactly is the employee experience and how do companies adapt? We recently tapped into Future of Work authority and best-selling author Jacob Morgan to get some insight.

    According to Morgan, a simple explanation of employee experience is that it’s the difference between a workforce who has to show up, and one who wants to show up. This doesn’t necessarily involve fancy perks; instead, Morgan describes it as a combination of three unique environments that focus on:

    • The culture the company creates
    • The physical work environment (the workspace) and very importantly
    • Technology, or the tools that are available to employees in order to do their jobs.

    “Technology is the central nervous system of an organization,” says Morgan. “It connects everyone and everything.”

    Based on research from his upcoming book, The Employee Experience Advantage (March 2017) he expanded on the role that technology plays in employee experience in a webinar we presented as part of our Workplace of the Future initiative.  He summarizes the factors that organizations need to consider when vetting technologies with the “ACE” formula:

    • Available to everyone: New technologies and tools should be available to all employees who want to use them.
    • Consumer-grade: It should be so beautiful, easy and valuable that employees would consider using something like it in their personal lives.
    • Employee needs vs. business objectives: It’s easy to get caught up in the business needs the technology meets while ignoring how they will be utilized.  It’s important to understand how the employees will actually be able to use the tools.

     

    “It’s important to think of your organization more like a lab, and less like a factory,” says Morgan. “It’s especially important when we’re thinking about technology.”

    Learn more about the trends that are reshaping the Future of Work, and the role of technology in the Employee Experience by watching the replay here:

    Solutions, Strategy, Technology, Thought Leaders

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