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  • Earlier this year I attended a program at the Connecticut Forum entitled “Disruption! Innovators in business, media and culture,” and was reminded that disruption is happening in all industries in diverse ways. The Forum’s preface suggested that the disruption that we have heard about is connected to “disruptive innovation,” a term coined by Clayton M. Christensen to mean “when a small company with fewer resources can successfully challenge incumbent businesses.” Facebook, Netflix and Amazon were cited as examples. Basically, it’s a new idea that prompts a shift in an industry, giving us a new way to operate. (more…)

    Content Management, From Our Experts, Solutions, Strategy, Technology

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    Blog-ECM1_resizedThe Association for Information and Image Management (AIIM) recently conducted a survey to better understand the needs of businesses regarding information management and whether they’ve made enterprise content management part of their digital transformation in 2017. According to the survey, return on investment (ROI), increased productivity, compliance and risk mitigation are key focus areas for businesses that are looking to better manage their information. (more…)

    Content Management, Customer Experience, From Our Experts, Solutions, Technology

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    The Top 4 Information Management Misconceptions

    , President, Enterprise Content Management

    IM misconceptions

    Information and paper are two things that companies handle every day and both cost businesses a lot of money. It doesn’t matter if your company is big or small, dealing with information management and paper processes affect us all.

    Managing information and paper without an information management strategy can bring bottlenecks into your processes, which can increase financial and regulatory risks and damage vendor and customer relationships. If your operation falls into the small or medium business (SMB) space, you may not feel the pain as severely as if you operate a large enterprise organization where order needs to reign so your hundreds or thousands of employees can all operate efficiently.

    Over the past decade, the topic of information management has been getting more traction as increasing numbers of organizations adopt new solutions to manage their information and reduce their reliance on paper. But, there are still many companies that haven’t put a priority on implementing an enterprise content management (ECM) system and have not developed an information management strategy.

    As you research a strategy, we’d like to clear up the top four information management misconceptions.

    (more…)

    Content Management, Solutions

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