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Konica Minolta Blog

Konica Minolta's blog provides valuable insights from executives and key contributors focusing on IT and cloud services, information management, and enterprise content solutions for your industry and practice. Our unique mix of innovation and expertise provides our readers with technology solutions to help their business run more efficiently. Check back often for updates on timely industry news commentary or subscribe to our RSS feed.  

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  • As we quickly transition into a new year, I think back on 2017 and the rash of cyber security stories that made national and international news. Ransomware like WannaCry and NotPetya, the Equifax breach, SMBv1 and SSL vulnerabilities, etc. Even a global phishing scam used a fake Konica Minolta C224e scan to email message as bait.

    Most noteworthy in the printer industry were the major campaigns launched by various MFP and print providers. As it turned out, one of the most prolific printer security campaigns actually backfired when it was discovered that the very printer vulnerabilities described in the campaign were actually discovered on their own portfolio of enterprise printers. You couldn’t make it up if you tried. (more…)

    Content Management, From Our Experts, Security, Solutions, Technology

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    Konica Minolta Wins American Security Today Awards

    , Manager, Government and Education Solutions

    Konica Minolta has been expanding and transforming its business by building off our strong imaging legacy. This transformation includes everything from offering IT services to helping reshape workspaces and most recently with our Workplace of the Future™ solutions. It’s a mighty undertaking, so it’s very satisfying when a third-party comes along and acknowledges just how successful our transformation has been. I’m very pleased to say that this occurred last week when we won multiple awards in the government security sector from American Security Today (AST). (more…)

    Content Management, From the Experts, Security, Solutions, Technology

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    Blog-bizhubSecureYou may have heard about recent reports of network hackers gaining access to multifunction printers, causing headaches for IT and cyber security personnel. These stories in the news are creating a lot of noise in the industry, overstating the risks of having a printer or MFP installed within an organization’s network. Although the vulnerabilities could be a cause for concern, multifunction printer hacks are relatively harmless, causing incidents such as an MFP to “lock up” using denial of service and brute force attacks. This type of action would require an exceptional, concerted effort by a person within the firewall of an organization to attack a specific multifunction printer. Typically, a person who wanted to do cyber harm within a corporation wouldn’t spend this type of effort to attack a printing device.

    It is important to understand that these perceived network vulnerabilities can only be taken advantage of from within a company’s network environment. This means that the network hacker would need to be a company or organizational employee with private network access. The devices are not vulnerable from outside the firewall or from the Internet – unless the network is vulnerable to external attacks. If that is the case, the multifunction printer should be the least of an organization’s worries. Obviously, the first course of action must always be to secure the network.

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    From Our Experts, Security

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    At a media event this summer, Konica Minolta executives unveiled our “Blueprint for the Future,” which focuses on delivering more value to the customer. While the Blueprint emphasizes our transformation from a hardware company to a solutions and services company, it also highlights a fundamental change in the company’s DNA from being an expert on the product to an expert on the customer. In order for our customers to see us as experts, we continuously need to listen to and understand their business challenges and needs.

    Konica Minolta’s customer-first approach is exemplified by the way that our product development team incorporates customer feedback into new product releases. Last week, we released a new version of our automated workflow software application, Dispatcher Phoenix 4.2. All the new features are a direct result of customer feedback.

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    Customer Experience, From Our Experts, Solutions, Technology

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    Monochrome MFPs – Still Selling and Strong

    , Vice President, Product Management and Planning

    In a 2012 IDC report on MFP placements in the U.S., the market research firm showed that monochrome MFP sales far outnumbered color MFP sales.  IDC indicated that the total sales of B&W MFPs in 2012 reached 1,708,384 units, whereas sales of color MFPs totaled only 753,666.  That’s almost one million more B&W MFPs sold in the U.S. than color MFPs.

    As the data shows, monochrome MFP sales are still booming, and despite predictions that sales will decrease in 2013 and beyond, there are many reasons for the continued adoption of B&W devices. (more…)

    From Our Experts, Solutions, Technology

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    Cool Apps for School Teachers and Administrators

    , Manager, Government and Education Solutions

    September is here and that means the kids are back at school! As an educator, I love reading how technology is helping to engage a new generation of students to learn. Interactive white boards, iPads and educational apps are now common tools in the classroom.  But there are also a number of emerging solutions that help staff and teachers with basic administrative tasks.

    In a school setting the multifunctional printer (MFP) is constantly being utilized and is the ideal device to help streamline workflows or communicate key school messages and policies.  There are now downloadable apps (similar to those used on mobile devices) available specifically for MFPs that are designed to increase productivity and make school administrative tasks easier. (more…)

    From Our Experts, Security, Technology

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    It’s no secret that mobile devices have changed the way people work. Recently, I have seen a number of articles highlighting how even technology adverse industries such as the legal community are embracing mobile technologies. It’s true – go into any law office or courtroom and it’s rare to see a lawyer without his or her smart phone or tablet computer.

    There are many productivity apps (TranscriptPad, FastCase, Easy Biller, Black’s Law Dictionary) that help lawyers manage their cases, documents and time. However one app that is growing in popularity among lawyers is secure mobile printing such as Konica Minolta’s PageScope Mobile. In such a paper intensive industry, it’s easy to see why. (more…)

    Content Management, From Our Experts, Security, Technology

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    Making Security a Non-Issue

    , Product Marketing Manager

    Protecting sensitive electronic information is of greater concern than ever before.  For those in industries such as legal or healthcare, the need to protect information from unauthorized access is even more critical given the demands of both governmental and organizational security regulations.   And while most of us are aware of the need to protect our intranets, electronic file databases, email systems, etc., not all of us are aware of the need to also protect our peripheral devices from potential security risks.

    At the simplest level, many organizations have shared printers that allow employees to print from their desk and retrieve their printed materials from the device.  This often entails weeding through a pile of print outs and allowing others to view – or even take – sensitive information.  In addition, media continue to cast light on the subject of whether peripheral devices save printed/scanned/copied materials on a hard drive that can later be accessed.

    So how can you make certain your valuable data is safe from these threats? (more…)

    Customer Experience, From Our Experts, Security, Technology

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    3 Key Ways to Simplify Integration

    , Director, Solutions Planning, BIS

    When the time comes to select peripherals or consolidate your organization’s document management processes, you may worry that once you find the right solution, implementation will be a huge burden on the entire organization.  In addition to the time it takes to install the new solution, there is also the training and learning curve time necessary to get it up and running.

    To avoid potential downtime, selecting the right solution provider is a key ingredient. The following are three considerations when selecting a service provider to help simplify the integration process: (more…)

    Content Management, Customer Experience, From Our Experts

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