Our industry is rapidly evolving to a solutions and services business model that focuses on technology and business process optimization along with hardware. The graphics communication segment of our business is no exception and is one that will receive particular attention from Konica Minolta in 2014.
As we witnessed during Print 2013, graphics communication customers are demanding increasingly sophisticated, comprehensive solutions to enhance performance and productivity, as well as to improve the competitiveness of their business. Whether in commercial print or in-plant print shops, there is a major drive to increase internal process efficiency and expand offerings into new market segments. The effect of this trend is that increasingly we are playing a consulting role with our customers to help identify opportunities to enhance their business process and generate new offerings for their end users. (more…)