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  • Going Above and Beyond for Customer Service Excellence

    , Executive Vice President, Sales and Business Development

    I travel on a very-frequent basis to support Konica Minolta. I am a road warrior by definition and have all the credentials to prove it: Global Status on United Airlines and Platinum Elite with Marriott.   In order to achieve and maintain this status level, I travel anywhere between 150-200K miles per year with United Airlines and stay 75+ nights with Marriott. But this has nothing and everything to do with this article! (more…)

    Customer Experience, Leadership, Thought Leaders

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