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  • What is the Intelligent Connected Workplace?

    9 ways customers can benefit from an integrated portfolio

    , Senior Vice President, Digital Transformation and Emerging Technologies

    Kevin Kern

    Senior Vice President, Digital Transformation and Emerging Technologies


    Kevin is responsible for setting the direction and strategy to accelerate Konica Minolta’s customer adoption of digital transformation, also overseeing the software and solutions planning functions, including emerging technologies along with oversight of US R&D and Business Intelligence Services (BIS) operations. In previous roles, he drove the BIS and Product Planning organization to ensure the growth and innovation of the company’s technology, solutions, vertical markets and ECM practice, and led corporate marketing initiatives and new product planning and development for Konica Minolta Business Solutions U.S.A., Inc.

     

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    If there’s one thing we can safely say about the future of work, it’s that we are going through a significant period of change. With technological, social, environmental and generational shifts impacting our priorities, work can no longer be defined as a physical space we go to, neither does it relate to a set schedule of ‘on’ hours each day. And while the events of the past year have brought increased focus on what the future of work or the “next normal” will be, in reality work has been evolving steadily for years. Today we can stay connected almost anywhere, from home, in the office, while in the air or even on a cruise ship!  This capability was critical for organizations to manage through the pandemic, and will continue to be a key priority in the months and years that follow.

    However, the rapid deployment of staff from the office to remote work tested both the technology infrastructure and concept of remote work. Organizations struggled to maintain cultural connections with their associates, and those working remotely often had to come to terms with understanding how to connect to their workplace VPNs, juggling endless virtual meetings with interrupting family and/or roommates, and often managing childcare in the working day, too. As such, leaders of some of the largest providers of technology to support remote work have spoken of loss of connectedness, or announced they will be expecting all of their employees to be back in the office as soon as it is safe to do so.

    So with the jury still out on what approach –  on-premise, remote, or hybrid – works best for each business type moving forward in 2021, businesses will need to look more closely at components such as people (workers), spaces (the physical spaces they work in, which can be many) and technology (from hardware to software). But, not only will it require identifying these components, it will be essential to seamlessly integrate them. By connecting them effectively, we can create the ‘intelligent connected workplace.’

    What is the intelligent connected workplace?

    A recent Technology Vision 2021 whitepaper released by Accenture contained a couple of ideas that really resonate with our vision of the intelligent connected workplace. This first is ‘Technology Democratization,’ which essentially is making the powerful tools available to employees without requiring special skills to use it. The second is ‘BYOE’ (bring your own environment) meaning that associates have access to the same on-premise environment, wherever they are working.

    These ideas are synthesized in the intelligent connected workplace, a dynamic and digitally transformed work model, enabling smarter ways of working and ultimately driving digital transformation. Doing so then places the emphasis on finding services that are built around you and how you work; putting you in control of your IT to be more intelligent, efficient, productive and secure. As such, when we talk about the intelligent connected workplace, we’re offering you a future. And getting there is achieved via an integrated portfolio of customizable services.

    An integrated portfolio

    Our portfolio of hardware and solutions are designed to integrate solutions across the entire workplace ecosystem. Partnering with businesses of all sizes, this 360-degree approach is built from a combination of our global expertise paired with our local market knowledge. This enables us to build solutions that scale around differing organizational needs.

    How you can benefit from an intelligent connected workplace

    1. Intelligence: Utilize the power of data collected by the organization to improve decision making.
    2. Collaboration: Digitized workflows, cloud and collaboration tools lead to better working relationships from greater efficiency and communications.
    3. Security: Business operations always remain compliant and active, and important company data is less vulnerable to external threats.
    4. Resiliency: Operations remain active, with less downtime and inconvenience that could lead to a drop in workplace productivity.
    5. Flexibility: Operations scale to suit different requirements, meeting changing demands with agility and purpose.
    6. Mobility: Fluid workstyles allow employees to access data and continue working securely from anywhere at any time.
    7. Productivity: Output increases from being able to work wherever employees are based in a more fluid and efficient manner.
    8. Sustainability: Increased efficiency by reducing an organization’s physical footprint and wastage.
    9. Efficiency: Leaner work processes improve profitability and eliminate the need for capital expenditures.

    Rethink your workplace

    At Konica Minolta, the breadth of our solutions, services and offerings gives us a unique ability to solve the problems of our customers’ businesses. By working with you, we can successfully put you on the right path to digitally transform your organization with connected workplace solutions, as well as help you navigate the future wave of change. In short, our role is to be an indispensable partner to help businesses work towards, and realize the benefits of, an intelligent connected workplace.

    Find out more here.

    May 04, 2021

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